Inside Sales Representative (m/w/d)

📋 Description

• • As an Inside Sales Representative at Novanta, you will drive lead and opportunity development, own the sales contract process, build strong customer relationships, and grow existing accounts by identifying upsell and cross-sell opportunities. You will manage the quoting process, maintain CRM data quality, track performance metrics, and deliver customer and market insights to support strategic decisions. You will collaborate across functions on customer application development and solution innovation while owning your customer portfolio to drive satisfaction, retention, and growth.
• • Day to day, you will proactively identify and follow up on new business opportunities, prepare accurate quotes, manage contract execution, maintain detailed records of customer interactions in CRM systems, monitor KPIs for forecasting, and serve as a trusted point of contact through consistent communication and responsiveness. You will also contribute to multi-functional teams working on technical solutions and ensure compliance with quality, safety, and environmental regulations.
• • Novanta is a global team with over 26 offices across The Americas, Europe, and Asia-Pacific, powering innovations in healthcare and advanced manufacturing—including minimally invasive surgery, robotics, and 3D metal printing. The company fosters a culture of teamwork, collaboration, and empowerment, offering a mission-driven environment where your work directly improves productivity and enhances lives.
• • In this role, you will develop advanced sales execution skills, deepen your expertise in B2B technical sales, strengthen CRM and data management capabilities, and grow your ability to influence cross-functional teams. You will gain experience in opportunity development, account growth, and performance tracking—positioning you for long-term career growth in commercial roles within a global industrial technology leader.