Institutional Account Representative (Remote)

Cengage Learning Holdings II, Inc.

Job Overview

Location

2 Locations

Job Type

Full-time

Full Job Description

📋 Description

• The Institutional Account Representative is responsible for managing and growing revenue within an assigned geographic area by driving growth opportunities with existing partners to achieve revenue goals across all product lines.
• Day-to-day responsibilities include providing daily partner support by responding to sales leads and partner inquiries, maintaining Salesforce data integrity, generating revenue forecasts, collaborating with business development teams to exceed regional sales goals, and leading account management through regular partner business reviews and strategic planning.
• The role involves working closely with ed2go Business Development, Workforce, and Marketing teams, as well as building relationships with external partners such as local workforce boards to secure program approvals for workforce initiative reimbursement.
• Cengage is a global education technology company dedicated to helping learners discover the power and joy of learning through innovative, affordable digital products and services that prepare students for job readiness in high-demand fields.
• The representative will develop account management plans, track market trends in vocational and professional education, identify selling opportunities, and work independently to set and manage goals while traveling occasionally to key accounts and national conferences.
• This role offers the opportunity to contribute to a mission-driven organization that values inclusion, engagement, and discovery, with a focus on expanding access to non-degree credentials and delivering practical, job-ready outcomes for learners worldwide.

🎯 Requirements

• 4-year college degree or equivalent
• Minimum of 4 years of inside business-to-business (B2B) sales experience or account management
• 2 years of channel sales marketing experience
• Proven track record of territorial development and growth
• Strong telephone, written, and verbal communication skills
• Excellent time management and organizational skills
• Above average digital literacy – Microsoft Word, Excel, PowerPoint, Salesforce
• Online research experience and proficiency
• Self-starter with a standout colleague attitude, critical thinking, and a can-do mindset

🏖️ Benefits

• Comprehensive Total Rewards package supporting employee well-being and empowerment
• Commitment to inclusion, engagement, and discovery through integrated workplace programs and initiatives
• Reasonable accommodations provided for qualified individuals with disabilities during the application process and employment
• Opportunity to work with a global education technology company impacting millions of learners worldwide
• Base pay range of $47,000.00 - $61,000.00 USD, with potential for significant incentive compensation beyond base pay
• Flexible remote work arrangement enabling geographic flexibility while contributing to national partner networks

Skills & Technologies

Onsite

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Cengage Learning Holdings II, Inc.

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About Cengage Learning Holdings II, Inc.

Cengage provides higher education course materials, digital learning platforms, and e-textbooks. Its offerings include MindTap, WebAssign, and Cengage Unlimited, serving colleges, universities, students, and lifelong learners worldwide.

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