Institutional Aid Specialist

📋 Description

• • The Institutional Aid Specialist plays a vital role in supporting student success by managing and coordinating internal and external scholarship programs and various forms of institutional aid, ensuring accurate awarding and compliance with program requirements.
• • Day-to-day responsibilities include managing the awarding of institutional aid (such as scholarships, Federal Work Study, CARES/HEERF, institutional loans, and state grants), monitoring departmental emails, serving as an information resource for students and staff, responding to inquiries from faculty, staff, students, and external partners, supporting team processes, assisting with scholarship budget monitoring and reconciliation, collaborating with internal and external stakeholders, attending required meetings and trainings, providing composed support during student escalations, and participating in special projects as needed.
• • National University System is a mission-driven organization serving over 45,000 students with more than 4,500 faculty and staff, committed to creating innovative educational solutions for adult learners and working professionals through online and campus-based programs, while fostering a supportive and inclusive work environment.
• • In this role, the individual will develop expertise in higher education financial aid systems, strengthen analytical and organizational skills, gain experience in student services and interdepartmental collaboration, and contribute to equitable access to education by ensuring timely and accurate aid distribution.