Job Overview
Location
Remote
Job Type
Full-time
Category
Operations
Date Posted
April 30, 2026
Full Job Description
đź“‹ Description
- • The Insurance Billing/Collection Assistant II (Remote) at Washington University in St. Louis plays a critical role in ensuring timely and accurate reimbursement for physician services by managing insurance follow-up, claims processing, and payment resolution. This role directly supports the financial health of the neurology department and the broader mission of the university by reducing revenue leakage and improving cash flow.
- • Day-to-day responsibilities include performing insurance follow-up billing and collection activities across various financial classifications, reviewing patient accounts for accuracy of insurance, eligibility, and invoice details, utilizing Epic EHR and payer portals for claim submission and status checks, and consistently meeting quality assurance and efficiency benchmarks through one-touch resolution practices.
- • The role involves regular collaboration with management and staff to resolve billing discrepancies, address claim denials, and process remittances, while adhering to HIPAA regulations and maintaining strict confidentiality of patient information.
- • Washington University in St. Louis is a prestigious academic medical center committed to excellence in patient care, research, and education. The neurology billing team operates within a supportive, mission-driven environment where precision and integrity are valued, offering stability and purpose in a remote work setting.
- • In this role, the individual will develop deep expertise in medical billing workflows, insurance claim lifecycle management, and healthcare revenue cycle operations. They will gain proficiency in Epic systems, ICD-10 coding, and payer-specific requirements, positioning them for advancement into senior billing, supervisory, or revenue cycle analysis roles within the healthcare sector.
🎯 Requirements
- • High school diploma or equivalent education and/or experience combination
- • Minimum two years of experience in bookkeeping, accounting, or a medical collection setting
- • Proficiency with Microsoft Office applications, particularly Excel and Word, for data tracking and reporting
🏖️ Benefits
- • Up to 22 days of vacation per year, 10 recognized holidays, and accrued sick time
- • Competitive health insurance plans with reduced copays, coinsurance, and priority access to care
- • Eligibility for a defined contribution 403(b) retirement plan with university matching contributions starting at 7%
- • Free Metro transit U-Pass for eligible employees to support sustainable commuting
- • Tuition waiver benefits covering 100% of undergraduate tuition for employee and dependents at WashU after seven years of service
- • Comprehensive wellness programs including mental health resources, wellness challenges, health screenings, and access to dietitians and employee assistance programs
- • Four weeks of paid caregiver leave for new parents, plus extended family care resources for child and adult care needs
Skills & Technologies
About Washington University in St. Louis
Washington University in St. Louis is a private research university founded in 1853. It offers undergraduate, graduate, and professional programs across seven schools, including Arts & Sciences, Engineering, Medicine, Law, and Business. Located in St. Louis, Missouri, the university is classified as an R1 doctoral university with very high research activity. It operates a 169-acre Danforth Campus and a 164-acre Medical Campus, along with the Tyson Research Center. The university is affiliated with Barnes-Jewish Hospital and conducts extensive interdisciplinary research in biomedicine, engineering, social policy, and the arts.
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