Integration Manager

Sardine Inc.

Job Overview

Location

United Kingdom

Job Type

Full-time

Full Job Description

📋 Description

• Lead and develop a high-performing Integration Team focused on delivering seamless client onboarding and scalable technical solutions for Sardine’s fraud, risk, and compliance products.
• Own end-to-end implementation projects for customers, managing timelines, mitigating risks, and driving deliverables to completion across APIs, webhooks, data mapping, and event-driven workflows.
• Serve as the primary technical bridge between customer environments and Sardine’s platform, ensuring successful deployment and adoption of fraud prevention solutions.
• Work directly with clients to understand their technical requirements, business problems, and success criteria, then design tailored solutions leveraging Sardine’s AI and machine learning capabilities.
• Develop and maintain comprehensive documentation including APIs, SDKs, integration guides, and support materials to standardize and scale implementation processes.
• Analyze client technical environments and data structures to map requirements to Sardine’s system capabilities, ensuring accurate and secure data exchange.
• Collaborate closely with cross-functional teams across Engineering, Product, and Post-Sales to unblock deployments, resolve production issues, and improve product usability.
• Provide direct product feedback to internal stakeholders based on frontline customer interactions, acting as the eyes and ears on the ground for product evolution.
• Deliver technical support throughout the customer onboarding process, ensuring clients are set up for long-term success with minimal friction.
• Manage multiple implementation projects simultaneously with strong organizational skills, prioritizing tasks and maintaining quality under tight deadlines.
• Build deep expertise in Sardine’s platform, including its use of device intelligence, behavior biometrics, and AI-driven fraud detection, to effectively advise clients.
• Write and execute scripts in languages such as Python, SQL, Bash, Ruby, or Golang to automate internal tools, debug payloads, and streamline integration workflows.
• Interpret and work with API specifications such as OpenAPI to ensure accurate and compliant integrations across diverse customer systems.
• Conduct JSON payload analysis to validate data flows, troubleshoot integration errors, and ensure data integrity between customer systems and Sardine’s platform.
• Maintain a remote-first work model, operating from anywhere in the UK or Europe with full autonomy over schedule and workspace.

🎯 Requirements

• 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst working with internal and external technical teams
• 3+ years of B2B SaaS experience in payment, fraud, risk, or compliance domains
• Excellent written and verbal communication skills to convey complex technical and business concepts to both technical and non-technical audiences
• Experience with basic SQL querying and JSON payload analysis
• Experience with API specifications like OpenAPI, web development, and scripting languages (e.g., Python, SQL, Bash, Ruby, Golang, Postman)
• Strong organizational skills and ability to manage multiple concurrent projects while driving deliverables to completion

🏖️ Benefits

• Generous compensation in cash and equity with base pay range of £100,000 - £135,000 / €90,000 – €135,000
• Early exercise for all options, including pre-vested
• Remote-first culture: work from anywhere in the UK or Europe
• Flexible paid time off and year-end break
• Health, dental, and vision coverage for employees and dependents
• MacBook Pro delivered to your door
• One-time home office stipend for desk, chair, screen, etc.
• Monthly meal stipend
• Monthly social meet-up stipend
• Annual health and wellness stipend
• Annual learning stipend

Skills & Technologies

Python

Ruby

Remote

£100k-135k

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Sardine Inc.

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About Sardine Inc.

Sardine Inc. provides real-time fraud prevention and compliance infrastructure for fintechs, crypto platforms, and digital banks. Its API-based platform combines device fingerprinting, behavioral biometrics, transaction monitoring, and sanctions screening to detect and block fraud before funds move. The company serves payment processors, neobanks, and crypto exchanges, helping them reduce chargebacks, meet regulatory requirements, and onboard users faster while minimizing risk.

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