IT Business Manager III

📋 Description

• • The IT Business Manager III plays a pivotal role in bridging the gap between technology initiatives and effective business communication, ensuring that IT's goals and objectives are clearly understood and supported across the organization.
• • This role is instrumental in developing and executing comprehensive communication strategies tailored to diverse audiences, from executive leadership to broader internal teams and potentially external stakeholders.
• • A key responsibility involves leading Organizational Change Management efforts, which includes crafting clear, compelling, and engaging communications to guide employees through transitions, minimizing disruption and fostering adoption of new processes or technologies.
• • The IT Business Manager III will be adept at translating complex technical information into accessible and impactful messaging that highlights the business value of IT solutions and member-centered initiatives.
• • This position requires the creation and delivery of high-level, executive-ready presentations that distill key insights, identify strategic actions, and align with overarching IT strategy and objectives.
• • The role involves the meticulous development of agendas and content for critical IT leadership meetings and company-wide town halls, ensuring these forums are informative, productive, and aligned with strategic priorities.
• • A significant aspect of the job is assisting in the formulation of strategic messaging and tactics for disseminating important news and content to internal audiences, ensuring consistent and effective information flow.
• • The IT Business Manager III will be responsible for writing, developing, and editing a wide range of communication materials, including emails, briefing documents, intranet posts, event materials, and executive presentations, for both internal and external use.
• • Collaboration is key, as this role will work closely with various internal teams to guarantee that messaging and branding remain consistent and aligned across all communication channels, reinforcing a unified organizational voice.
• • The position requires a proactive approach to measuring communication effectiveness through the creation, monitoring, and analysis of relevant metrics, using data to inform and refine communication strategies.
• • Continuous improvement is encouraged, with an expectation to identify and implement innovative communication channels and approaches to enhance message adoption and engagement.
• • The IT Business Manager III will also serve as a crucial backup to the IT Performance & Business Services team, demonstrating flexibility and a willingness to support broader business operations as needed.
• • This role demands a highly organized and resourceful individual with a keen eye for detail, particularly in proofreading and ensuring accuracy in all communications.
• • The ability to conceptualize, plan, and execute multiple high-priority tasks simultaneously in an organized manner is essential for success.
• • A core competency is the capacity to quickly absorb technical content and effectively repurpose it into various communication formats suitable for different audiences and platforms.
• • The role requires managing competing priorities and multiple time-sensitive projects concurrently within a fast-paced environment, often with minimal direct supervision.
• • As an effective team player, the IT Business Manager III will be expected to lead efforts that span across different disciplines, fostering collaboration and achieving shared goals.
• • Excellent creative and visual skills, including exposure to graphic design and sophisticated slide design, coupled with proficiency in presentation software, will be leveraged to create engaging and impactful materials.
• • Exceptional written and verbal communication skills are paramount, enabling clear, concise, and persuasive communication.
• • Executive maturity and the ability to interact and collaborate effectively with senior executives are critical for building trust and influencing outcomes.
• • Familiarity with IT implementation projects and the process of IT strategy formulation is highly preferred, providing a strong foundation for understanding the context of communications.
• • Ultimately, this role is about being a strong communications professional who excels at managing internal communication programs and providing robust support for senior leadership communications, ensuring that the IT department's narrative is effectively conveyed and understood.
• • The IT Business Manager III will contribute to fostering a collaborative workplace culture, cultivating partnerships, developing themselves and others, driving execution, influencing stakeholders, pursuing personal excellence, and understanding the broader business landscape.
• • This position offers a unique opportunity to shape the narrative of IT within a dynamic organization, ensuring alignment, driving engagement, and supporting strategic objectives through expert communication.