IT Systems and Identity Specialist

Intus Technologies, Inc.

Job Overview

Location

Remote-USA

Job Type

Full-time

Full Job Description

📋 Description

• IT Systems and Identity Specialist role supporting internal operations and technical infrastructure for IntusCare’s healthcare technology products, ensuring seamless workforce support and system reliability.
• Day-to-day responsibilities include handling IT support tickets, managing Mac and Windows device lifecycles, administering user access in Microsoft Entra ID and SaaS platforms, troubleshooting authentication issues, configuring third-party systems, managing workflows in Jira Service Manager, contributing to IT documentation and process improvements, and identifying automation opportunities.
• The IT team at Intus Technologies, Inc. supports a mission-driven healthcare technology company focused on improving care for Programs of All-Inclusive Care for the Elderly (PACE) by replacing outdated systems with purpose-built solutions for care coordination, risk adjustment, and population health.
• This role offers the opportunity to deepen technical expertise in identity management, systems administration, and IT operations within a regulated healthcare environment, with exposure to automation, compliance (HIPAA/HITRUST), and cross-functional IT initiatives under the guidance of the IT Manager.

🎯 Requirements

• 1–3 years of IT experience in help desk, systems administration, or equivalent hands-on technical support
• Proficiency with Jira Service Manager or similar ticketing systems
• Hands-on experience administering Microsoft Entra ID (formerly Azure AD)
• Proficiency with Microsoft Office 365 (Teams, Exchange, SharePoint administration and user support)
• Strong troubleshooting and problem-solving skills with ability to work independently and escalate appropriately
• Clear written and verbal communication; ability to explain technical concepts to non-technical users
• Willingness to learn healthcare IT compliance requirements (HIPAA, HITRUST familiarity a plus)

🏖️ Benefits

• Fully remote role based in the United States
• Base salary range of $70K–$90K per year
• Opportunity to grow technical depth in identity management, systems administration, and IT operations in a healthcare technology setting
• Exposure to automation initiatives including user provisioning agents and ticket triage AI
• Work on mission-critical healthcare technology that improves outcomes for dual-eligible seniors
• No sponsorship required; open to U.S.-based candidates only

Skills & Technologies

Python

Azure

Remote

$70k-90k

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Intus Technologies, Inc.

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About Intus Technologies, Inc.

Intus Technologies provides cloud-based data and analytics platforms for healthcare payers and providers. The company’s SaaS solutions ingest claims, clinical, and financial data to deliver population-health insights, risk adjustment analytics, quality-measure reporting, and payment-integrity workflows. Core products include the Intus Data Platform for scalable data ingestion and normalization, and Intus Analytics for predictive modeling and care-gap identification. Founded in 2014, the firm serves Medicare Advantage, Medicaid, and commercial health plans across the United States.

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