Job Overview
Location
Remote - US
Job Type
Full-time
Category
Software Engineering
Date Posted
June 29, 2026
Full Job Description
📋 Description
- • Serve as the primary expert on Epic Ambulatory clinical applications and associated ProMedica clinical and operational workflows.
- • Deliver comprehensive training to the user community on Epic applications, ensuring effective adoption and proficiency.
- • Design, build, test, and maintain the technical training environment to support Epic application learning and simulation.
- • Create, update, and maintain high-quality training materials including manuals, guides, presentations, and digital resources.
- • Coordinate and lead training sessions for super users to ensure they are equipped to support end users post-implementation.
- • Demonstrate a dynamic, engaging, and high-energy presentation style to foster an effective and motivating learning environment.
- • Apply strong troubleshooting capabilities to resolve technical and process-related issues encountered during training sessions.
- • Maintain professionalism and strong interpersonal skills when interacting with diverse clinical and administrative staff.
- • Exhibit self-motivation and the ability to manage multiple priorities with strong organizational and time-management skills.
- • Communicate clearly and effectively in both written and verbal formats to respond to inquiries and provide instruction.
- • Foster a passion for education by continuously enhancing the end-user learning experience through creativity and enthusiasm.
- • Ensure compliance with Epic certification requirements by obtaining necessary credentials within three months of completing the first designated Epic class.
- • Adhere to all legal, regulatory, and operational guidelines for remote employment within eligible U.S. states.
- • Perform duties remotely with occasional need to lift or carry medium-weight materials as required for training setup.
🎯 Requirements
- • Associate Degree or equivalent relevant experience
- • 2 years of relevant experience in training or education
- • Must obtain Epic certification within 3 months of completing the first designated Epic class
- • Strong computer skills and technical aptitude
- • Excellent written and verbal communication skills
- • Demonstrated ability to deliver engaging, high-energy training to adult learners
🏖️ Benefits
- • Medical, dental, and vision coverage effective day one of employment
- • Company-paid life insurance
- • Paid time off
- • 401(k) retirement plan
- • Employee assistance program
- • Voluntary coverage options and employee discounts
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About ProMedica Health System, Inc.
ProMedica is a mission-driven, not-for-profit integrated health system that serves communities in Ohio and Michigan. The organization offers a wide range of services, including acute care hospitals, primary and specialty care physicians, and a health plan. ProMedica is committed to improving the health and well-being of the people and communities it serves, with a focus on addressing social determinants of health. Their integrated model aims to provide comprehensive, coordinated care across the continuum, from prevention and wellness to acute treatment and long-term care. They are a significant employer and healthcare provider in their regions.
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