Key Account Manager

Luopay S.A.

Job Overview

Location

Douala

Job Type

Full-time

Full Job Description

📋 Description

• As a Key Account Manager at Luopay S.A., you will be responsible for activating and developing the company’s client base on a daily basis, driving transaction volumes, maximizing retention, and optimizing profitability of strategic accounts in the fast-growing cross-border payments fintech sector.
• Your day-to-day responsibilities include reactivating existing clients, increasing transaction frequency and volume, negotiating FX rates and commercial terms, monitoring account performance (margins, volumes, retention), identifying upsell and cross-sell opportunities, maintaining proactive relationships with key clients, and feeding client feedback to internal teams such as trading, operations, and product.
• Luopay S.A. is one of Africa’s fastest-growing cross-border payment fintechs, enabling African businesses to pay international suppliers faster, more transparently, and more competitively than traditional solutions. The company has become a key player in West and Central Africa and is expanding its commercial team to support continued growth.
• In this role, you will develop strong commercial and negotiation skills, deepen your expertise in B2B account management within fintech and FX environments, and gain hands-on experience driving revenue growth and client retention in a high-impact, results-oriented setting.

🎯 Requirements

• Experience in B2B account management, sales, or business development
• Strong negotiation skills, particularly in pricing and FX rates
• Comfortable working with numbers and margin logic
• Experience in fintech, FX, or payments is a plus
• Highly reactive, performance- and results-oriented profile

🏖️ Benefits

• Opportunity to work at one of Africa’s fastest-growing cross-border payment fintechs
• Direct impact on revenue growth and client retention in a high-growth market
• Exposure to international FX markets and commercial negotiation in fintech
• Career growth in a rapidly expanding commercial team
• Work with innovative payment solutions serving African businesses

Skills & Technologies

Onsite

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Luopay S.A.

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About Luopay S.A.

Luopay S.A. is a Uruguayan fintech company that provides a cross‑border payment gateway tailored for Latin American merchants. Its platform enables businesses to accept a wide range of local payment methods—including bank transfers, e‑wallets, cash vouchers, and card payments—while settling funds in multiple currencies. Luopay’s technology simplifies integration through APIs and plugins for major e‑commerce platforms, offering fraud prevention, settlement reconciliation, and real‑time reporting. By focusing on regional payment preferences and regulatory compliance, Luopay helps merchants expand their reach across LATAM markets and improve conversion rates.

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