Job Overview
Location
Dubai, United Arab Emirates
Job Type
Full-time
Category
Account Manager
Date Posted
February 24, 2026
Full Job Description
đź“‹ Description
- • Join Careem Express, a dynamic startup within the Careem ecosystem, and play a pivotal role in shaping the future of logistics and fulfillment in the Middle East. As a Key Account Manager, you will be the primary point of contact for our most important enterprise clients, driving growth and fostering strong, lasting relationships.
- • Careem is on a mission to simplify and improve lives across the greater Middle East by building the Everything App. Since 2012, we've empowered millions of Captains, served tens of millions of customers, and created a thriving platform for regional talent. Now, powered by AI, we are entering a new chapter, seeking curious problem-solvers to leverage AI for automation, enhanced customer experiences, and operational efficiency.
- • In this role, you will be instrumental in expanding Careem Express's reach beyond food delivery into diverse sectors such as e-commerce, grocery, and other non-food B2B segments. Your success will directly contribute to the growth and strategic expansion of this key vertical.
- • You will be responsible for the end-to-end business development cycle for new accounts across the UAE. This includes proactive prospecting, identifying target clients, crafting compelling pitches, negotiating contracts, and ensuring a smooth go-live process for new partners.
- • A significant part of your role will involve nurturing and expanding relationships with our existing Tier 1 clients. You will be expected to understand their evolving needs, identify opportunities for upselling and cross-selling, and ensure their continued satisfaction and success with Careem Express services.
- • You will be tasked with achieving ambitious monthly revenue targets, both from acquiring new B2B clients and from growing the business with our established partners. This requires a strategic approach to sales and a deep understanding of client needs and market dynamics.
- • Strong commercial acumen is essential. You will lead negotiations with clients, ensuring mutually beneficial agreements that align with Careem Express's business objectives and profitability goals.
- • Collaboration is key. You will work closely with internal operations and logistics teams to ensure that our service offerings and commercial proposals are competitive and meet client expectations. This involves providing insights into client requirements and coordinating support to facilitate successful pitches.
- • You will also liaise with the legal department to ensure timely and efficient closure of contracts, managing the legal aspects of client agreements with precision and diligence.
- • The role demands a proactive business development mindset, coupled with meticulous attention to detail in operational execution. You need to be adept at identifying new opportunities while ensuring the seamless delivery of services.
- • As a target-oriented problem solver, you will be expected to navigate challenges, overcome obstacles, and consistently drive results in a fast-paced environment.
- • Your energy and enthusiasm for joining a startup environment will be crucial. You will be part of a small, passionate team dedicated to building the next major vertical for Careem, contributing to a culture of innovation and rapid growth.
- • You will have full P&L responsibility for your portfolio of clients, requiring a strategic understanding of revenue, costs, and profitability to drive sustainable growth and maximize financial performance.
- • Key metrics for success will include the number of new orders, revenue generated from both existing and new clients, gross profit percentage, overall gross revenue growth, and daily order volume growth. Your performance will be directly measured against these critical business indicators.
- • This role offers a unique opportunity to make a significant impact in a rapidly evolving region, working alongside inspiring colleagues and contributing to a purposeful organization. You will have ample opportunities for learning and professional development, driving your career forward within Careem.
🎯 Requirements
- • 2-3 years of Account Management/Sales experience, preferably from the non-food B2B, e-commerce, or on-demand logistics industry.
- • Proven track record of high performance and revenue generation for businesses.
- • Strong business development mindset combined with operational detail orientation.
- • Target-oriented and a demonstrated ability to solve complex problems.
- • Energetic, proactive, and excited about working in a startup environment.
🏖️ Benefits
- • Opportunity to drive impact in the region and learn from inspiring colleagues.
- • Work in a purposeful organization dedicated to creating positive change.
- • Explore new opportunities for learning and growth daily.
- • Flexible work arrangement: 4 days in-office, 1 day remote, plus 30 days remote work from anywhere globally per year.
- • Unlimited vacation days per year.
- • Access to healthcare benefits and fitness reimbursements for gym memberships, health clubs, and training classes.
Skills & Technologies
Express
Remote
About Careem Technologies FZ-LLC
Careem Technologies is a Dubai-based technology company that created the leading ride-hailing, delivery and payment platform across the Middle East, North Africa, Pakistan and Turkey. Operating in over 100 cities, it connects millions of passengers with drivers, food and grocery delivery services, micro-mobility, and digital payments through a single app. Founded in 2012 and acquired by Uber in 2020, Careem continues to operate as an independent subsidiary, expanding its super-app ecosystem to simplify daily life across the region.
