Key Account Manager UK/NI

📋 Description

• • The Key Account Manager (KAM) is the strategic commercial lead for a defined set of NHS Trusts and providers, acting as the single point of contact across Cochlear’s implant and upgrade portfolio, driving account performance and building trusted stakeholder relationships to create sustainable growth aligned with customer priorities and patient needs.
• • Day to day, the KAM leads commercial strategy across a portfolio of NHS Trusts, develops and executes annual account plans, builds relationships with senior clinical, managerial, procurement, finance, and commissioning stakeholders, understands patient pathways to improve access and remove bottlenecks, partners with engagement teams to strengthen referral networks, uses data and insights to shape strategies, coordinates education and training, ensures compliance with ABHI Code, GDPR, and NHS codes, and maintains CRM accuracy and cross-functional alignment.
• • Cochlear is a top 100 medical device company and market leader in implantable hearing devices, with over 4000 employees globally, dedicated to improving lives through innovative hearing solutions that connect people to life’s possibilities in more than 180 countries.
• • In this role, the person can develop deep expertise in strategic NHS account management, influence senior stakeholders in complex healthcare environments, drive measurable growth in implant and upgrade pathways, and build a career in a purpose-driven organisation committed to making a tangible difference to people’s lives through hearing health.