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Key Accounts Manager

Promethean, Inc.

Job Overview

Location

Fort Lauderdale, Florida

Job Type

Full-time

Full Job Description

📋 Description

• As a Key Accounts Manager at Promethean, you will be at the forefront of our mission to revolutionize learning and collaboration globally. You will own the strategic growth, retention, and ultimate satisfaction of a dedicated portfolio of our most valuable customers across the vital education, enterprise, and higher education sectors. This is a pivotal role designed to cultivate deep, long-lasting relationships and ensure our clients maximize the potential of Promethean's award-winning interactive displays and software solutions.
• Your primary responsibility will be to develop and meticulously execute comprehensive account strategies. These strategies will be geared towards significantly expanding our market share by deeply embedding Promethean's innovative hardware and software into the fabric of our clients' operations. You will be the central point of contact, the trusted advisor, and the strategic partner for these key accounts, ensuring their evolving needs are precisely met by our cutting-edge offerings.
• This role demands a proactive and consultative approach. You will be expected to deeply understand the unique challenges and objectives of each client, whether they are educational institutions striving to enhance student engagement, businesses aiming to foster more dynamic teamwork, or universities seeking to modernize their learning environments. By thoroughly understanding their landscape, you will expertly align Promethean's solutions to deliver tangible value and measurable outcomes.
• A critical aspect of your success will involve orchestrating and coordinating a diverse range of internal cross-functional resources. This includes collaborating closely with our sales teams to identify new opportunities within existing accounts, working with channel partners to ensure seamless delivery and support, partnering with marketing to develop tailored campaigns and collateral, engaging with product teams to provide crucial market feedback, and liaising with professional development specialists to ensure successful adoption and utilization of our technologies.
• You will manage the entire customer lifecycle for your assigned accounts, from initial engagement and onboarding through to ongoing support, renewal, and expansion. This holistic approach ensures a consistent and exceptional customer experience, fostering loyalty and driving repeat business. Your ability to navigate complex organizational structures within client institutions and build rapport with stakeholders at all levels will be paramount.
• The Key Accounts Manager will be responsible for forecasting, pipeline management, and achieving ambitious sales targets within their designated accounts. This requires a keen business acumen, a data-driven approach to decision-making, and the ability to articulate the ROI and strategic benefits of Promethean's solutions with clarity and conviction.
• You will play an instrumental role in gathering market intelligence and competitive insights from your key accounts, feeding this valuable information back to our product development and strategy teams. This feedback loop is essential for Promethean to remain at the cutting edge of edtech and collaboration technology, continuously innovating to meet the future needs of the market.
• Beyond the commercial aspects, you will embody Promethean's values, contributing to a culture of collaboration, innovation, and inclusivity. You will also be an advocate for our corporate social responsibility initiatives, understanding how our technology can contribute to growing access to technology for underserved communities and promoting a positive global impact.
• This position offers a unique opportunity to make a significant impact on the future of learning and work. By nurturing and growing our most important client relationships, you will directly contribute to Promethean's continued success and our overarching mission to transform lives through technology.
• Success in this role means not just meeting sales quotas, but building enduring partnerships, driving customer advocacy, and ensuring that our clients achieve their strategic goals through the effective implementation of Promethean's solutions. You will be a key driver of customer success and a vital contributor to Promethean's growth trajectory.

🎯 Requirements

• Proven track record of success in managing and growing key accounts, preferably within the B2B technology, SaaS, or EdTech sectors.
• Demonstrated ability to develop and execute strategic account plans, identify new business opportunities, and achieve ambitious sales targets.
• Strong understanding of consultative selling principles and the ability to build and maintain strong, long-term relationships with senior-level stakeholders.
• Excellent communication, presentation, negotiation, and interpersonal skills, with the ability to articulate complex solutions clearly and persuasively.
• Experience coordinating cross-functional teams (sales, marketing, product, support) to deliver exceptional customer outcomes.
• Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.

🏖️ Benefits

• Competitive salary and commission structure.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Opportunities for professional development and career advancement within a growing global company.
• Collaborative and inclusive work environment that values innovation and teamwork.
• Opportunity to make a significant impact on education and collaboration worldwide.

Skills & Technologies

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Promethean, Inc.

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About Promethean, Inc.

Promethean is a global leader in interactive learning technology. The company designs and develops interactive whiteboards, displays, and educational software solutions that transform classrooms into dynamic and engaging learning environments. Their products are used by educators worldwide to enhance student participation, collaboration, and understanding of complex subjects. Promethean's mission is to empower teachers and inspire students through innovative technology, fostering a more effective and enjoyable educational experience. They serve K-12 schools and higher education institutions, providing tools that support modern pedagogical approaches and digital learning initiatives.

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