L&D Specialist

Bjak Sdn. Bhd.

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• Own and manage the company-wide engagement and learning calendar, including townhalls, festive events, team activities, onboarding sessions, and internal campaigns.
• Plan and execute engagement programs end-to-end, ensuring strong participation, smooth execution, and positive employee experience.
• Coordinate learning programs across technical, soft skills, and leadership topics, working with internal stakeholders and external trainers.
• Maintain training logistics including scheduling, attendance tracking, completion rates, and basic ROI or effectiveness measurement.
• Run onboarding culture sessions to introduce new hires to BJAK’s values, expectations, and ways of working.
• Partner with People Ops and leaders to embed culture, feedback, and recognition into daily practices.
• Track engagement and learning data, gather feedback, and continuously improve program quality and impact.
• Design and run practical, well-executed initiatives that reinforce BJAK’s values in day-to-day work—not just presentations or events.
• Ensure all learning and engagement programs are aligned with how BJAK actually operates, focusing on real-world application over theoretical frameworks.
• Work hands-on in a fast-moving, flat organization where direct contribution to the company’s mission is expected from all team members.
• Collaborate across teams to deliver consistent cultural messaging and learning experiences that support employee connection, capability, and performance.
• Manage all logistical aspects of learning and engagement activities, from vendor coordination to participant communication and post-event follow-up.
• Use calendars, trackers, spreadsheets, and basic HR systems (LMS/HRIS) to organize, monitor, and report on program outcomes.
• Gather qualitative and quantitative feedback to refine programs and increase their relevance and impact across the organization.
• Drive participation in company-wide initiatives by creating compelling, accessible, and culturally resonant experiences for employees.
• Serve as a key point of contact for learning and culture-related inquiries, ensuring timely and accurate information flow to employees and leadership.
• Maintain accurate records of training completions, attendance, and engagement metrics to support continuous improvement and reporting needs.
• Adapt programs to evolving organizational needs while staying true to BJAK’s mission of efficiency and positive societal contribution.

🎯 Requirements

• Experience in learning & development, employee engagement, culture, or HR program roles.
• Strong execution and coordination skills—you can run multiple programs without dropping details.
• Comfort working with calendars, trackers, spreadsheets, and basic HR systems (LMS/HRIS).
• Clear communication and facilitation skills, especially in group settings.
• A practical mindset—focused on what actually works, not theory.
• High ownership, energy, and willingness to get things done in a fast-moving environment.

🏖️ Benefits

• Opportunity to work in a densely talented, highly motivated team focused on engineering and product excellence.
• Direct contribution to a mission-driven company building superior application platforms with global impact.
• Exposure to cutting-edge AI-integrated applications in emerging use cases.
• Flat organizational structure with hands-on involvement in shaping company culture and operations.
• Role centered on meaningful, impactful work that reinforces company values and employee experience.
• Work environment that prioritizes practical execution over theoretical frameworks.

Skills & Technologies

Onsite

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Bjak Sdn. Bhd.

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About Bjak Sdn. Bhd.

Bjak operates Malaysia’s largest digital auto-insurance marketplace, enabling instant price comparison and online purchase of motor coverage from leading insurers. The platform uses proprietary technology to simplify complex tariffs, deliver personalised quotes and e-policy issuance within minutes, eliminating paperwork and agent visits. Licensed by Bank Negara Malaysia, Bjak also offers road-tax renewal, accident assistance and claims support, serving millions of drivers nationwide while partnering with insurers to increase digital distribution efficiency and customer reach.

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