Job Overview
Location
United States - New York - Remote
Job Type
Full-time
Category
Sales
Date Posted
April 16, 2026
Full Job Description
đź“‹ Description
- • Lead Solutions Consultant at Sprinklr, partnering with Sales and Customer Success teams to drive strategic engagements with enterprise clients by leveraging the Unified-CXM platform to deliver measurable business outcomes across marketing, social, and customer experience functions.
- • Act as a trusted advisor during sales cycles, leading discovery sessions to understand client goals and challenges, designing tailored solutions using Sprinklr’s platform, and facilitating workshops and proof-of-concept engagements to demonstrate solution fit and strategic impact.
- • Collaborate with cross-functional teams including Product, Engineering, Customer Success, and Marketing to deliver compelling demos, create solution architectures, and align initiatives with positive business outcomes and go-to-market strategy.
- • Translate complex platform capabilities into clear business value for executive and practitioner audiences, stay current on mar-tech and CX industry trends, and grow through mentorship and peer learning within the global presales team.
🎯 Requirements
- • Experienced Solutions Consultant or Sales Engineer with a background in SaaS and enterprise client engagements.
- • Strategic thinker with expertise in marketing technology, customer experience, or digital transformation consulting.
- • Familiarity with CRM, Marketing Automation, Social Media Management, Business Intelligence, and CCaaS platforms, including system integrations.
- • Comfortable engaging with C-suite to practitioner stakeholders, possessing strong storytelling, presentation, and relationship-building skills.
- • Willingness to travel up to 40%, primarily within the United States.
🏖️ Benefits
- • Comprehensive benefits package including medical, dental, vision, and prescription drug coverage.
- • 401k plan with 100% vested company contributions.
- • Flexible paid time off, holidays, and generous caregiver and parental leaves.
- • Life and disability insurance.
- • Access to Sprinklr’s open Mentoring Program for professional growth and meaningful connections.
Skills & Technologies
About Sprinklr, Inc.
Sprinklr provides a unified customer experience management platform that integrates social media, messaging, chat, email and voice channels. The SaaS suite ingests public and private interaction data, applies AI analytics, and enables large enterprises to publish content, manage marketing campaigns, handle customer care and conduct market research from one dashboard. Founded in 2009, the company serves Fortune 500 brands in retail, technology, finance and consumer goods, offering workflow automation, governance, compliance and reporting tools across more than 30 digital and social channels globally.
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