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This position was posted on April 5, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

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Lifecycle & Retention Manager

Job Overview

Location

Egypt

Job Type

Contract

Category

Marketing

Date Posted

April 5, 2026

Full Job Description

📋 Description

  • The Lifecycle & Retention Manager will own the full post-purchase customer journey for a premium golf apparel brand, building and optimizing retention systems across email, SMS, loyalty, referrals, and reviews to increase repeat purchase behavior and customer lifetime value.
  • Day-to-day responsibilities include managing Klaviyo flows and campaigns, leading SMS strategy via Attentive, coordinating cross-channel journeys, designing loyalty and referral programs, building customer segments using RFM and behavioral data, optimizing review solicitation via Okendo, and maintaining retention dashboards tied to revenue goals.
  • The company is a premium golf apparel brand known for bold, colorful design in a traditionally conservative category, focused on making golf more expressive, confident, and inclusive while maintaining high product quality and a distinctive customer experience.
  • The role offers the opportunity to build a high-impact retention engine inside a fast-growing DTC brand, with direct influence on how customer relationships compound over time, clear ownership of key retention KPIs, and visibility into leadership-level strategy.

Skills & Technologies

Remote

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About Scale Army

Scale Army Careers is a remote-talent marketplace that sources, vets and places top sales, marketing and technical professionals across Latin America and Africa into full-time roles with high-growth U.S. companies. Operating under the same umbrella as Scale Army, the platform pairs candidates with vetted 40-hour-per-week engagements, provides onboarding guidance, monthly check-ins and equipment stipends, and channels consistently strong performers into progressively higher-impact opportunities to build long-term, dollar-based careers.

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