Live Creator Account Manager

Darkroom Software, Inc.

Job Overview

Location

Mexico

Job Type

Full-time

Full Job Description

📋 Description

• The Live Creator Account Manager will manage a portfolio of up to 25 live content creators, serving as their primary operational point of contact and ensuring they stay on track, on brand, and on target for performance goals.
• Day-to-day responsibilities include leading bi-weekly performance and planning calls, preparing run-of-shows for weekly live streams, monitoring streams in real time for quality and compliance, delivering post-stream recaps with optimization feedback, and maintaining disciplined scheduling and deliverable tracking.
• The role operates within Darkroom’s Social Commerce team, a fast-growing, remote-first organization that leverages AI-powered technology to drive measurable growth for clients across e-commerce, social commerce, and DTC ecosystems.
• In this role, you will develop expertise in creator lifecycle management, live production oversight, performance analytics, and operational scaling — gaining direct exposure to high-impact social commerce strategies and contributing to the refinement of standardized production frameworks.

🎯 Requirements

• 2–4 years of experience in account management, creator management, or digital operations, preferably at an agency
• Hands-on experience supporting live streaming or digital content programs, with understanding of real-time execution demands
• Fluent English with strong written and verbal communication skills for client-facing interactions
• Proven ability to manage multiple accounts or clients simultaneously using a structured organizational system
• Comfort interpreting performance data and translating it into clear, actionable next steps

🏖️ Benefits

• Unlimited PTO plus local holidays relevant to your location
• Remote-first work culture with flexibility to work from anywhere
• Flexible parental leave to support new parents
• Access to interdisciplinary growth opportunities across strategy, technology, and marketing disciplines

Skills & Technologies

Remote

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Darkroom Software, Inc.

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About Darkroom Software, Inc.

Darkroom Software, Inc. provides workflow and sales automation solutions for professional photographers and photo studios. Founded in 1999, the company’s platform combines tethered shooting, image editing, proofing, online storefronts, and order fulfillment in one integrated system. Users can capture images directly from cameras, apply real-time adjustments, create client galleries, and sell prints or digital downloads through branded e-commerce sites. Darkroom supports event, portrait, sports, and school photographers with tools for barcode scanning, green-screen automation, and multi-user studios. The software is available for both Windows and macOS, and integrates with labs, payment processors, and shipping providers.

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