Job Overview
Location
Texas, USA
Job Type
Full-time
Category
Operations Manager
Date Posted
February 28, 2026
Full Job Description
📋 Description
- • As a Long-Term Support Services (LTSS) Service Care Coordinator at Centene Corporation, you will play a pivotal role in transforming the health of our communities by ensuring our members receive the holistic, cost-effective, and quality healthcare they deserve. This remote position based in Texas offers a unique opportunity to make a profound impact on the lives of 28 million members nationwide, particularly those requiring long-term care and support.
- • Your primary responsibility will be to assess the complex needs of members, identify available resources, and facilitate the development and implementation of personalized service care plans. This involves a deep understanding of individual circumstances and a proactive approach to connecting members with the right providers, specialists, and community resources to achieve optimal health outcomes.
- • You will be instrumental in developing and coordinating comprehensive long-term care plans, ensuring they are tailored to meet each member's unique requirements. This includes identifying and engaging with necessary healthcare providers, specialists, and community-based organizations that can offer essential support services.
- • A key aspect of your role will be to act as a vital link between members, their families or caregivers, and the care provider team. You will coordinate services to ensure accessibility and seamless delivery, addressing any barriers that may arise and advocating for the member's needs.
- • You will provide crucial resource support to members and their families/caregivers, assisting them with a wide range of needs. This can encompass navigating employment opportunities, securing housing, understanding participant-directed services, promoting independent living, addressing justice-related needs, and supporting those in foster care.
- • Continuous monitoring of care plans and member status is essential. You will track progress, evaluate outcomes, and provide informed recommendations for plan adjustments based on evolving member needs and circumstances, ensuring that care remains effective and responsive.
- • Collaboration with long-term care healthcare providers and external partners will be a significant part of your day-to-day activities. You will work closely with these stakeholders to ensure that all aspects of the member's care are coordinated and that their needs are being met comprehensively.
- • Meticulous collection, documentation, and maintenance of member information and care management activities are critical for compliance. You will ensure all records adhere to current state, federal, and third-party payer regulations, maintaining the integrity and confidentiality of sensitive data.
- • Depending on the needs of the member, you may be required to conduct on-site visits to conduct thorough assessments and to collaborate directly with providers and resources in the member's environment. This hands-on approach ensures a deeper understanding of the member's situation.
- • You will empower members and their families/caregivers through education. This includes providing clear information on procedures, healthcare provider instructions, available service options, referral processes, and healthcare benefits, enabling them to make informed decisions about their care.
- • Your insights will be invaluable in driving continuous improvement. You will provide constructive feedback to leadership regarding opportunities to enhance the quality of care and service delivery for long-term care members, always with an eye toward cost-effectiveness and member satisfaction.
- • This role requires a proactive, compassionate, and organized individual who is dedicated to improving the lives of vulnerable populations. You will be a champion for our members, ensuring they receive the support and care necessary to live fulfilling lives.
- • You will also be responsible for performing other duties as assigned and strictly complying with all company policies and standards, upholding the integrity and mission of Centene Corporation.
🎯 Requirements
- • Bachelor's degree in a related field or equivalent experience.
- • Minimum of 1 year of experience in care coordination, case management, or a similar role.
- • Direct experience working with individuals with disabilities and/or vulnerable populations with chronic or complex conditions, including children and young adults, within the last three to five years.
- • Familiarity with Long-Term Services and Supports (LTSS) programs and healthcare regulations.
- • Strong assessment, communication, and problem-solving skills.
🏖️ Benefits
- • Competitive hourly pay ranging from $22.94 to $38.79.
- • Comprehensive health insurance coverage.
- • 401K and stock purchase plans for long-term financial planning.
- • Tuition reimbursement to support continued education and professional development.
- • Generous paid time off (PTO) plus holidays.
- • Flexible work environment with remote work options.
Skills & Technologies
Remote
$22-38/hr
Degree Required
About Centene Corporation
Centene Corporation is a publicly traded managed-care enterprise that arranges health-benefit programs for government-sponsored and privately insured individuals. Operating across all 50 U.S. states and internationally, the company focuses on under-insured and uninsured populations through Medicaid, Medicare, and Marketplace offerings. Its services include behavioral health, pharmacy benefits, vision, dental, telehealth, and in-house clinical programs. Centene partners with physicians, hospitals, and community organizations to coordinate cost-effective care, emphasizing data analytics and value-based reimbursement models. Headquartered in St. Louis, Missouri, it serves more than 25 million members, positioning itself as a leading intermediary between payers and healthcare providers.
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