Job Overview
Location
EMEA - Netherlands - Offsite/Home
Job Type
Full-time
Category
Customer Success
Date Posted
April 13, 2026
Full Job Description
đź“‹ Description
- • As a Manager, Enterprise Customer Success at Autodesk, you will lead a team of Customer Success Managers focused on Enterprise Business Agreements within the AEC industry across the DACH and Netherlands regions, driving long-term customer success and adoption of Autodesk’s solutions.
- • Day to day, you will manage and develop your team of CSMs, create customer outcomes to increase adoption and maturity, facilitate the development and execution of Customer Success Plans, build direct customer relationships, promote innovation and change, and foster an inclusive environment where team members can bring their authentic selves to work.
- • You will be part of Autodesk’s Customer Success organization, a company dedicated to helping innovators turn ideas into reality through software that shapes buildings, cars, factories, and entertainment, with a strong culture centered on belonging, innovation, and making a positive global impact.
- • In this role, you will grow as a people leader, deepen your expertise in enterprise customer success within the AECO and SaaS sectors, refine your strategic and process-driven approach to customer outcomes, and contribute to shaping Autodesk’s customer success strategy in key EMEA markets.
🎯 Requirements
- • Experienced in managing customer-facing businesses in large enterprise accounts
- • Strong business acumen
- • Familiarity with AECO industries and cloud, digital, SaaS technologies
- • Knowledge of the DACH or Netherlands market and its intricacies
- • Experienced in people management with a passion for team and customer development
- • Willingness to travel up to 30% of the time for onsite customer and internal meetings
🏖️ Benefits
- • Competitive base salary with potential for annual cash bonuses
- • Stock grants as part of Autodesk’s compensation package
- • Comprehensive benefits package supporting health, wellness, and financial security
- • Opportunity to work in a culture of belonging where everyone can thrive
- • Flexibility for offsite/home-based work within the EMEA region
- • Access to continuous learning and development resources at Autodesk
Skills & Technologies
About Autodesk, Inc.
Autodesk, Inc. develops professional design, engineering, and entertainment software. Its flagship products include AutoCAD, Revit, Fusion 360, Maya, and 3ds Max, serving architecture, engineering, construction, manufacturing, media, and education sectors worldwide. Founded in 1982, the company provides cloud-based subscription services enabling digital design, simulation, visualization, and collaboration across project lifecycles. Headquartered in San Rafael, California, Autodesk operates globally, empowering customers to create sustainable infrastructure, products, and digital content through integrated software platforms and emerging technologies such as generative design, additive manufacturing, and building information modeling.
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