Job Overview
Location
Remote - Boston, MA
Job Type
Full-time
Category
Product Management
Date Posted
June 3, 2026
Full Job Description
đź“‹ Description
- • Own global billing operations to ensure accurate and timely invoice generation aligned with SaaS contract terms, pricing structures, and booking policies
- • Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery across all regions and customer segments
- • Serve as the primary escalation point for complex billing disputes, exceptions, and customer payment issues
- • Lead collections processes including AR aging, follow-ups, dispute resolution, and cash application to ensure timely cash realization
- • Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness
- • Ensure seamless alignment between Salesforce, NetSuite, and contract data to minimize revenue impact and billing errors
- • Own and continuously improve billing and accounts receivable processes to drive scalability, efficiency, and automation
- • Standardize billing workflows across global entities, regions, and customer types to ensure consistency and compliance
- • Partner with RevOps and Deal Desk to enable seamless transition from deal structure to billing execution
- • Collaborate with Sales teams to resolve payment delays and customer escalations related to invoicing
- • Work closely with Revenue Accounting to ensure compliance with revenue recognition standards (e.g., ASC 606) and audit requirements
- • Maintain SOX-compliant billing and AR controls, including documentation, walkthroughs, and issue resolution for external audits
- • Ensure adherence to global tax, invoicing, and regulatory requirements across multiple jurisdictions
- • Lead, mentor, and develop a high-performing Global Billing Operations team with clear goals, priorities, and performance expectations
- • Foster a culture of accountability, continuous improvement, and customer-focused operational excellence
🎯 Requirements
- • 8+ years of experience in billing operations or finance operations, preferably in SaaS or technology
- • 3+ years of people management experience
- • Strong Order to Cash experience
- • Strong experience with NetSuite and Salesforce
- • Deep understanding of billing processes, invoicing structures, and collections workflows
- • Experience operating in a high-growth, complex deal environment
🏖️ Benefits
- • Base salary range of $92,000–$137,500
- • Eligibility for incentive compensation and equity
- • Medical, dental, vision, life insurance, and 401(k) benefits
- • Remote work arrangement with optional in-person interviews for final-round candidates
Skills & Technologies
About Recorded Future, Inc.
Recorded Future, Inc. is a Massachusetts-based cybersecurity company founded in 2009. It provides threat intelligence software that aggregates open-source, dark-web, and technical data to identify cyber risks in real time. The platform uses machine learning to analyze billions of threat indicators, helping enterprises, governments, and MSSPs prioritize vulnerabilities, detect malicious actors, and automate incident response. Core offerings include threat landscape dashboards, vulnerability risk scoring, brand protection, and third-party risk monitoring, delivered via SaaS and API integrations.
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