Job Overview
Location
Remote - Washington, DC
Job Type
Full-time
Category
Product Management
Date Posted
June 3, 2026
Full Job Description
đź“‹ Description
- • Own global billing operations, ensuring accurate and timely invoice generation aligned with contract terms, pricing structures, and booking policies
- • Manage the end-to-end invoicing lifecycle post-Closed Won, including billing setup, validation, and delivery
- • Ensure alignment across Salesforce, contract terms, and NetSuite to minimize downstream errors and revenue impact
- • Serve as the primary escalation point for complex billing issues, disputes, and exceptions
- • Lead collections processes, including AR aging, follow-ups, and dispute resolution
- • Monitor and drive performance against key metrics such as DSO, past due balances, and collection effectiveness
- • Ensure timely and accurate cash application and reconciliation
- • Own and continuously improve billing and AR processes to drive scalability and efficiency
- • Identify and implement automation opportunities across systems and workflows
- • Standardize processes across regions, entities, and customer segments
- • Partner with Deal Desk and RevOps to ensure a seamless transition from deal structure to billing execution
- • Partner with Sales and customer stakeholders to resolve payment delays and escalations
- • Collaborate with Revenue Accounting to ensure alignment with revenue recognition requirements and audit standards
- • Ensure billing and AR processes are SOX-compliant and audit-ready
- • Own execution and documentation of key billing and AR controls
- • Support external audits, including documentation, walkthroughs, and issue resolution
- • Maintain compliance with global tax, invoicing, and regulatory requirements
- • Lead, mentor, and develop a high-performing Global Billing Operations team
- • Establish clear goals, priorities, and performance expectations for the team
- • Drive a culture of accountability, continuous improvement, and customer focus
🎯 Requirements
- • 8+ years of experience in billing operations or finance operations, preferably in SaaS or technology
- • 3+ years of people management experience
- • Strong Order to Cash experience
- • Strong experience with NetSuite and Salesforce
- • Deep understanding of billing processes, invoicing structures, and collections workflows
- • Experience operating in a high-growth, complex deal environment
🏖️ Benefits
- • Base salary range of $92,000–$137,500
- • Eligibility for incentive compensation and equity
- • Medical, dental, and vision insurance
- • Life insurance and 401K
- • Remote work arrangement with location in Washington, DC
- • In-person or live video conference interview requirement for final-round candidates
Skills & Technologies
About Recorded Future, Inc.
Recorded Future, Inc. is a Massachusetts-based cybersecurity company founded in 2009. It provides threat intelligence software that aggregates open-source, dark-web, and technical data to identify cyber risks in real time. The platform uses machine learning to analyze billions of threat indicators, helping enterprises, governments, and MSSPs prioritize vulnerabilities, detect malicious actors, and automate incident response. Core offerings include threat landscape dashboards, vulnerability risk scoring, brand protection, and third-party risk monitoring, delivered via SaaS and API integrations.
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