Manager, Sales Development

Achievers Corporation

Job Overview

Location

Melbourne

Job Type

Full-time

Full Job Description

📋 Description

• As a Manager, Sales Development at Achievers Corporation, you will play a pivotal role in driving revenue growth by leading and developing a high-performing sales development team focused on generating qualified sales opportunities across key markets, with a specific emphasis on leveraging Chinese language skills to engage prospects in targeted territories. This role is critical to scaling Achievers’ market presence and ensuring a consistent pipeline of engaged leads for the Account Executive team, directly contributing to the company’s mission of inspiring employee recognition worldwide.
• You will be responsible for setting the strategic direction, coaching, and performance management of a team of Sales Development Representatives (SDRs), ensuring alignment with company goals while fostering a culture of accountability, innovation, and continuous improvement in a fast-paced, global SaaS environment.
• Recruit, onboard, train, and mentor a team of SDRs in Melbourne, Sydney, and Singapore, ensuring they are equipped with the skills and knowledge to effectively prospect, engage, and qualify leads using phone, email, LinkedIn, and Salesforce.
• Develop and execute targeted outbound prospecting strategies, including designing innovative campaigns to reach cold prospects in assigned territories, with a focus on leveraging Chinese language capabilities to penetrate key Asian markets.
• Collaborate closely with Marketing and Account Executives to refine lead handoff processes, optimize messaging, and ensure seamless transition of qualified opportunities into the sales pipeline.
• Monitor, analyze, and report on key performance indicators (KPIs) such as call volume, email response rates, meeting conversion rates, and pipeline contribution, using Salesforce and other sales enablement tools to drive data-informed improvements.
• Foster a positive, inclusive, and high-energy team culture by recognizing peer achievements, encouraging collaboration, and promoting psychological safety, in alignment with Achievers’ core values of belonging and celebration.
• Represent Achievers at trade shows, industry events, and onsite customer meetings, preparing and delivering compelling pitches that highlight the value of the employee recognition and rewards platform.
• Achievers is a global leader in employee recognition and rewards software, serving 4.3 million users across 190 countries, with a mission to inspire meaningful workplace recognition that drives engagement, retention, and business results.
• The company is committed to building an inclusive, diverse, and equitable workplace where every employee’s unique perspective is valued, and contributions are celebrated — a culture that empowers A-players to thrive and innovate together.
• With headquarters in Toronto and strong regional hubs in Melbourne, Sydney, and Singapore, the sales team operates as a globally connected unit, leveraging cross-border collaboration to deliver localized impact with global scale.
• In this role, you will develop advanced leadership and coaching skills, gaining hands-on experience in building and scaling a high-velocity sales development function within a fast-growing SaaS company.
• You will deepen your expertise in sales strategy, market expansion, and cross-cultural engagement — particularly through leveraging Chinese language skills to unlock opportunities in APAC markets — positioning yourself for future growth into senior sales leadership or sales operations roles.

🎯 Requirements

• Bachelor’s degree or equivalent professional experience
• Minimum 1+ year of sales experience with a proven track record of high performance in outbound prospecting or lead generation
• Strong written, verbal, and presentation skills in both English and Mandarin Chinese, with demonstrated ability to communicate effectively across cultures
• Proficiency in Salesforce and sales engagement tools, with experience tracking leads, managing pipelines, and reporting on key metrics
• Strong time management, organizational, and project management skills, with the ability to prioritize multiple initiatives in a dynamic environment
• Experience coaching, mentoring, or leading a team — preferably in a sales or customer-facing context

🏖️ Benefits

• Opportunity to work with a mission-driven, globally recognized company that values employee recognition and fosters a culture of belonging and celebration
• Hybrid work flexibility with access to modern offices in Melbourne and collaboration across global teams in Sydney, Singapore, and Toronto
• Comprehensive professional development support, including leadership training, sales enablement resources, and access to internal mobility pathways
• Competitive compensation package with performance-based incentives, health and wellness benefits, and generous paid time off
• Inclusive and diverse workplace culture that actively supports equity, psychological safety, and the authentic expression of individual identity

Skills & Technologies

Onsite

Degree Required

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Achievers Corporation

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About Achievers Corporation

Achievers Corporation provides cloud-based employee recognition and rewards software to enterprises. The platform enables peer-to-peer recognition, service awards, and social celebrations, integrating with HRIS, payroll, and collaboration tools. Analytics dashboards track engagement and retention trends, while a global rewards marketplace offers merchandise, gift cards, and experiences. Founded in 2002 and headquartered in Toronto, the company serves Fortune 1000 clients across North America, EMEA, and APAC, aiming to improve workplace culture and performance through data-driven recognition programs.

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