Manager, SMB Sales

📋 Description

• • **Transform the Hospitality Industry with Cutting-Edge Technology**: As the Manager, SMB Sales at Mews Systems, you will play a pivotal role in revolutionizing the global hospitality sector. Mews, a Hotel Tech unicorn valued at $2.5 billion, is at the forefront of cloud-based property management solutions, enabling hotels and hospitality brands to accelerate their digital transformation. This role is not just about sales—it’s about shaping the future of an industry by leading a high-performing team, driving revenue growth, and building a market-leading presence in North America. Your work will directly impact how modern hoteliers streamline operations, enhance guest experiences, and create more profitable businesses.
• • **Lead a High-Performing Sales Team**: Day-to-day, you will oversee and mentor a team of SMB sales professionals, ensuring they are aligned with company objectives and equipped to achieve repeatable, predictable revenue growth. This includes conducting regular 1:1s, deal reviews, and coaching sessions to develop their skills and drive performance. You will also be responsible for hiring, onboarding, and scaling the team with a repeatable playbook, ensuring each team member is set up for success.
• • **Drive Revenue Growth and Strategic Execution**: You will own and drive the revenue target for your region, developing and executing sales strategies to not only meet but exceed goals. This involves analyzing market trends, identifying key opportunities, and collaborating with marketing and customer success teams to optimize the sales funnel. You will also provide weekly forecasting on team performance, ensuring transparency and accountability across the board.
• • **Optimize Sales Processes and Cross-Functional Collaboration**: A critical part of your role will be identifying inefficiencies in existing processes and working with other departments to implement improvements. You will collaborate closely with marketing to generate inbound demand and with customer success to ensure seamless handoffs and retention. Your ability to turn strategic plans into actionable steps will be key to scaling the business effectively.
• • **Represent Mews at Industry Events and Build Customer Relationships**: You will travel monthly to meet with customers and prospects, both alongside your team and independently. This includes representing Mews at industry events, conferences, and trade shows, where you will act as the face of the company, building relationships and reinforcing Mews’ position as a leader in hospitality technology. Your customer-first mindset will ensure that every interaction aligns with the company’s mission to transform guest experiences.
• • **Shape the Future of Hospitality Technology**: Mews powers over 5,000 customers across more than 85 countries, and your leadership will contribute to expanding this footprint. The company has been recognized as the Best PMS (Property Management System) for two consecutive years and is consistently ranked among the fastest-growing European companies. By joining Mews, you will be part of a team that is redefining what’s possible in hospitality tech, working alongside innovators who are passionate about making a difference.
• • **Thrive in a Dynamic, Inclusive, and Innovative Culture**: Mews is not just a workplace—it’s a community. The company’s culture is built on five key values: freedom to be yourself, open communication, ambition, collaboration, and fun. You’ll have the opportunity to work in a flexible, hybrid environment with a global team that values diversity and inclusion. Regular all-company meetings, Slack channels for every interest, and a commitment to work-life balance ensure that you can bring your authentic self to work while achieving your professional goals.
• • **Grow Your Career and Make an Impact**: This role offers unparalleled opportunities for professional development. You will refine your leadership skills, learn to scale a sales organization in a high-growth environment, and gain exposure to cutting-edge technology that is transforming an entire industry. Whether you’re looking to advance your career in sales leadership, deepen your expertise in hospitality tech, or simply work with a team that values innovation and impact, this role will provide the platform to achieve your ambitions.
• • **About Mews**: Founded in 2012, Mews has grown from a single hotel in Prague to a global leader in hospitality technology, serving thousands of hotels worldwide. The company’s mission is to streamline operations for modern hoteliers, transform guest experiences, and create more profitable businesses. Mews is not just a property management system—it’s a connected hospitality cloud with products across the hotel ecosystem and more integrations than any other provider. The company has been recognized with numerous awards, including being named the Best PMS of 2025 and one of the Best Places to Work in Hotel Tech. With a culture that encourages innovation, collaboration, and fun, Mews is an exciting place to build your career.