Job Overview
Location
India
Job Type
Full-time
Category
Sales
Date Posted
April 15, 2026
Full Job Description
đź“‹ Description
- • Manager/Sr. Manager, Sales Assist role at Zapier focused on leading a team that drives inbound sales, customer expansion, and faster sales cycles through Live Chat, Calls, and Email for core customer segments.
- • Day-to-day responsibilities include leading and coaching a team of 10+ Sales Assist Representatives, driving revenue and growth goals, identifying and running high-impact programs to improve conversion and productivity, recruiting and onboarding talent, coaching through feedback and deal reviews, partnering with sales/growth/data teams, leading change management, overseeing forecasting and reporting using HubSpot and Gong, championing customer voice, and evolving Sales-Assist strategy and playbooks.
- • Zapier is a fast-growing, profitable, impact-driven company that builds and uses automation daily to make work more efficient, creative, and human; the Sales-Assist team serves as a dedicated sales point of contact for core customers evaluating and buying Zapier’s products.
- • The role offers opportunity to shape strategy, improve execution, drive measurable business outcomes, leverage AI and data to drive change, lead cross-functional initiatives, and grow professionally in a high-velocity, ambiguous environment with a builder’s mindset.
🎯 Requirements
- • 6+ years of SaaS growth sales or upsell experience, ideally with horizontal platforms and AI/automation solutions.
- • 2+ years of experience leading and developing high-performing sales or upsell teams in fast-growing or high-velocity environments.
- • Experience designing and operationalizing growth programs, sales plays, or GTM experiments that drive pipeline, expansion, conversion, or revenue efficiency.
- • Comfortable engaging with technical and business audiences with credibility in integrations, APIs, compliance, and scalability.
- • Strong sense of program ownership and ability to independently lead cross-functional initiatives from idea to rollout to measurable impact.
- • Strong communicator able to align internal stakeholders and build rapport with executives across customer organizations.
🏖️ Benefits
- • Opportunity to work at a fast-growing, profitable, impact-driven company with a strong commitment to diversity, inclusion, belonging, and equity.
- • Remote-first culture with flexibility to work from India while overlapping with North America-based colleagues (5:00 pm - 1:00 am IST).
- • Access to Zapier’s resources on remote work, culture and values, code of conduct, and commitment to applicants.
- • Non-standard application process designed to promote inclusion and equity, with timely feedback within seven days.
- • Commitment to providing reasonable accommodations for applicants with disabilities.
- • Equal-opportunity employer that considers all qualified applicants, including those with criminal histories, consistent with applicable laws.
Skills & Technologies
About Zapier Inc.
Zapier Inc. operates a cloud-based automation platform that connects over 6,000 web applications, enabling users to build workflows without coding. The service triggers actions across apps when predefined events occur, streamlining repetitive tasks for businesses and individuals. Founded in 2011, it offers tiered subscription plans, supports multi-step automations, and provides tools for data formatting, filtering, and conditional logic. Revenue comes from SaaS subscriptions, targeting small to mid-size companies seeking to integrate disparate software systems efficiently.
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