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Manager, Workforce Management

Job Overview

Location

Remote

Job Type

Full-time

Category

Operations Manager

Date Posted

March 5, 2026

Full Job Description

📋 Description

  • • As a Manager, Workforce Management at Humana Inc., you will play a pivotal role in shaping the future of our workforce by leveraging advanced analytics and people metrics to drive strategic and operational decision-making.
  • • This position reports to the Associate Director, Workforce Management and is crucial for assessing organizational staffing needs, identifying requirements, and developing innovative solutions to meet overarching workforce objectives.
  • • You will be responsible for conducting in-depth analysis of talent and staffing requirements, aligning them with enterprise-level strategic planning to ensure Humana is optimally positioned for future growth and success.
  • • Your role will involve making critical decisions regarding resource allocation, operational approaches, and tactical execution for projects and initiatives within your departmental area, ensuring alignment with company goals.
  • • A significant aspect of this role includes fostering cross-departmental collaboration, which will involve conducting briefings, leading area meetings, and maintaining consistent communication with leaders across various departments to ensure a unified approach to workforce management.
  • • You will apply advanced technical knowledge to solve moderately complex problems, demonstrating a strong capacity for analytical thinking and problem-solving.
  • • Assignments will be received as objectives, and you will be empowered to determine the most effective approach, necessary resources, timelines, and desired outcomes, showcasing your autonomy and strategic foresight.
  • • The core of your work will involve integrating advanced and predictive analysis with people metrics and reporting to generate actionable insights that inform critical workforce decisions.
  • • These insights will directly impact key areas such as staffing levels, learning and development programs, talent management strategies, diversity initiatives, and human resource compliance, ensuring Humana operates efficiently and ethically.
  • • You will utilize your expertise to forecast staffing needs, optimize scheduling, and ensure adequate coverage across all operational areas, directly contributing to service delivery excellence.
  • • This role requires a deep understanding of workforce dynamics and the ability to translate complex data into clear, concise recommendations for senior leadership.
  • • You will be expected to stay abreast of industry best practices and emerging trends in workforce management to continuously improve our strategies and processes.
  • • The Manager, Workforce Management will be a key contributor to developing and implementing talent management strategies that support employee growth, retention, and overall organizational effectiveness.
  • • You will also be involved in ensuring compliance with all relevant human resource regulations and policies, maintaining the integrity and ethical standards of the organization.
  • • This position offers a unique opportunity to make a tangible impact on a leading healthcare organization, contributing to its mission of putting health first for millions of people.
  • • By optimizing our workforce, you will directly contribute to Humana's ability to provide exceptional care and service to its diverse customer base.
  • • You will be expected to manage multiple tasks and deadlines simultaneously, maintaining a high level of attention to detail and accuracy in all your work.
  • • The ability to articulate ideas effectively, both in written and oral forms, is paramount for communicating complex analyses and strategic recommendations to stakeholders at all levels.
  • • This role is ideal for a strategic thinker with a strong analytical foundation and a passion for optimizing human capital to achieve organizational goals.
  • • You will be instrumental in identifying potential workforce challenges and proactively developing solutions to mitigate risks and capitalize on opportunities.
  • • The Manager, Workforce Management will foster a culture of continuous improvement within the workforce management function, driving efficiency and effectiveness.
  • • You will work within specific guidelines and procedures, applying your expertise to solve problems that are moderately complex in nature.
  • • This role demands a proactive approach to identifying needs and developing strategies that align with Humana's long-term vision and operational requirements.
  • • Your contributions will be vital in ensuring Humana has the right people, in the right place, at the right time, to deliver on its commitment to its members and stakeholders.

Skills & Technologies

Remote
$94k-130k
Degree Required

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Humana Inc.
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About Humana Inc.

Humana Inc. is a for-profit health and well-being company headquartered in Louisville, Kentucky. Founded in 1961, it provides health insurance, Medicare Advantage plans, Medicaid services, pharmacy benefit management, and clinical care through primary care centers. Serving millions of members across the United States, Humana focuses on integrated care delivery, home health, and wellness programs aimed at improving health outcomes and reducing costs for individuals, employers, and government partners.

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