Marketing Chief of Staff

Cohere Inc.

Job Overview

Location

Toronto

Job Type

Full-time

Full Job Description

📋 Description

• Serve as the primary operational partner to the VP of Brand, ensuring the marketing organization runs efficiently amid high-volume, cross-functional initiatives across brand, editorial, design, product marketing, demand generation, and integrated marketing.
• Own the marketing org’s planning cadence: lead annual and quarterly planning, goal-setting, weekly business reviews, and monthly operational check-ins, ensuring plans are actionable, funded, and aligned with company priorities.
• Maintain and enforce the marketing calendar to prevent program collisions, reduce last-minute scrambles, and ensure timely delivery of product launches, field events, partner campaigns, and demand programs across global regions and time zones.
• Drive budget and headcount planning by working closely with Marketing Ops’ tracking and reporting data, holding leadership accountable to realistic trade-offs as priorities shift mid-quarter.
• Act as the central point of accountability for cross-functional handoffs between marketing and sales, product, and finance teams, ensuring commitments are realistic, visible, and delivered.
• Prevent operational breakdowns by identifying and resolving ambiguities in ownership, decision-making, and workflow dependencies before they escalate into delays or misalignments.
• Build clear, honest, and data-driven leadership materials including board updates, all-hands content, and executive readouts—prioritizing clarity and truth over polish.
• Serve as the operational lead for special projects that span multiple teams, such as org-wide planning weeks, reorganizations, flagship events, or new agency onboarding, owning them end-to-end.
• Champion operational discipline by ensuring decisions are grounded in the org’s single source of truth, eliminating reliance on side spreadsheets or inconsistent reporting.
• Maintain a clear boundary with Marketing Ops: consume and leverage their dashboards, attribution models, and data pipelines for decision-making, but do not own or rebuild the underlying systems.
• Communicate directly and transparently with teams at all levels, naming issues early, pushing back on misleading metrics, and ensuring alignment through honest, unvarnished readouts.
• Stay calm and decisive under pressure, turning ambiguity into structured plans that teams can execute without slowing momentum or creating bottlenecks.
• Represent marketing in cross-functional planning forums, ensuring marketing’s commitments are credible, dependencies are visible, and procurement or legal delays are proactively chased.
• Leverage deep operational experience to free up the VP of Brand’s time, allowing them to focus on strategic leadership rather than tactical firefighting.
• Ensure the marketing org feels coherent: every team member understands what they’re working on, why it’s a priority, and how it connects to broader company goals.
• Maintain a practitioner’s understanding of B2B marketing mechanics—including pipeline math, funnel conversion, account-based marketing workflows, and demand-gen failure points—to earn credibility with program owners.
• Operate with equal fluency in strategy and execution: participate in high-level planning sessions in the morning and resolve a stalled deliverable in the afternoon without seeing either as beneath the role.

🎯 Requirements

• 10+ years of operating experience in a Chief of Staff, business operations, or senior program-operations role within a fast-paced B2B marketing organization
• Demonstrated practitioner-level understanding of demand generation and account-based marketing in a B2B context, including pipeline metrics and funnel conversion
• Proven ability to bring order to complex, high-output organizations without slowing execution or creating bureaucratic overhead
• Strong proficiency in reading and interpreting marketing dashboards, budget-to-impact models, and pipeline data to drive decisions and challenge misleading metrics
• Exceptional written and verbal communication skills with the presence to hold senior leaders accountable to plans and timelines
• Experience managing cross-functional workflows between marketing, sales, product, and finance teams

🏖️ Benefits

• Remote-friendly work environment with offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more
• Daily lunch program and snacks for in-office employees
• Co-working benefit for employees not located near an office
• Competitive compensation: $220,000 – $270,000 CAD for candidates based in Canada

Skills & Technologies

REST

Senior

Remote

$155k-240k

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Cohere Inc.

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About Cohere Inc.

Cohere provides large language models and retrieval-augmented generation APIs for enterprise developers to embed conversational AI, search, summarization, and content generation into applications. Founded in 2021 by former Google Brain researchers, the company offers cloud and on-premise deployment, fine-tuning tools, and multilingual support to help organizations automate workflows, improve customer support, and analyze unstructured data while maintaining data privacy and security controls.

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