Medical Assistant & Family Advocate

Nest Health, P.C.

Job Overview

Location

Baton Rouge, Louisiana

Job Type

Full-time

Full Job Description

📋 Description

• The Medical Assistant & Family Advocate role at Nest Health is a vital part of an innovative, value-based care model that delivers comprehensive medical, behavioral, and social care directly to high-risk families in their homes and virtually. This position combines clinical medical assisting duties with patient advocacy and social care navigation to support families facing complex health and social challenges.
• Day to day, the Family Advocate will provide direct patient care under clinician supervision, including taking vital signs, administering medications and vaccinations, collecting lab specimens, assisting with exams, and maintaining accurate EMR documentation. They will also conduct patient interviews, support administrative workflows, manage medical records, coordinate referrals to external social services, and engage in outreach and education to help families access health and social care resources.
• Nest Health is a mission-driven healthcare startup founded in 2022 by former Louisiana Secretary of Health Dr. Rebekah Gee, dedicated to transforming care delivery for underserved families through an integrated, in-home and virtual model. The company has gained national recognition and partnerships, expanding its impact across states and payers while fostering a culture of innovation, autonomy, and team-based collaboration.
• In this role, you will develop clinical and interpersonal skills in a fast-paced, high-impact environment, gain experience in care coordination and social determinants of health, and contribute to meaningful improvements in family health outcomes. You’ll have the opportunity to grow professionally through tuition reimbursement, work across disciplines, and be part of a team recognized for innovation and leadership in healthcare transformation.

🎯 Requirements

• Successful completion of an accredited Medical Assistant program
• Fluency in English
• High School Diploma or equivalent with 1-3 years of relevant experience
• US work authorization
• One year of vital signs and phlebotomy experience
• One year of EMR systems experience
• Active BLS certification
• Valid driver’s license, personal vehicle, auto insurance, and willingness to travel to patient homes

🏖️ Benefits

• Employer-sponsored health, dental, and life insurance
• Generous paid time off (PTO)
• Family-centric health support including access to Lyric’s services for urgent care, behavioral health, psychology, psychiatry, and virtual veterinary care for pets
• Company-supported parental leave with tiered return-to-work options and additional PTO for prenatal care and backup childcare
• Reimbursement for work-related vehicle expenses, including mileage
• Up to $3,000/year tuition reimbursement for professional development
• Employer-sponsored short-term and long-term disability benefits
• 401(k) retirement plan through Human Interest with flexible contribution options

Skills & Technologies

Onsite

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Nest Health, P.C.

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About Nest Health, P.C.

Nest Health, P.C. operates primary-care clinics and pediatric practices in Houston and Dallas, Texas. The company offers same-day appointments, in-house labs, and 24/7 messaging with care teams. Services include family medicine, pediatrics, behavioral health, and chronic-disease management. Patients pay a monthly membership fee instead of traditional insurance copays, aiming for transparent pricing and longer appointment times. Physicians use an electronic health record system integrated with patient portals, and the company provides home visits and telehealth options for select services.

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