Operation Lead

📋 Description

• • As an Operations Lead within Centific Solutions team, you will be responsible for the discovery phase of new opportunities in GenAI and AI data services, including scope definition, interfacing with client and internal stakeholders, pricing and design of process workflows.
• • Day to day, you will develop and maintain a knowledge base of pilot and program data, implement scalable operational strategies, analyze workflows for bottlenecks, and drive process improvement initiatives to enhance efficiency.
• • You will collaborate with Solution Engineers on tooling evaluation and integration, coordinate with delivery teams for successful solution deployment, and engage with clients to understand needs and resolve issues related to operations.
• • Centific is a frontier AI data foundry empowering the Magnificent Seven and enterprise clients with safe, scalable AI deployment through purpose-built technology platforms, leveraging 1.8 million vertical domain experts across 230 markets and a team of over 150 PhDs and 4,000 AI practitioners.
• • In this role, you will learn to lead cross-functional global collaboration across product, engineering, and delivery teams, gain deep exposure to GenAI solution design and deployment, and develop expertise in aligning operational processes with strategic business objectives in a high-growth AI environment.