Job Overview
Location
Remote
Job Type
Full-time
Category
Operations
Date Posted
May 7, 2026
Full Job Description
đź“‹ Description
- • The Operational Support Specialist - Cardiovascular is responsible for creating, organizing, updating, implementing, monitoring, and reporting provider, resource, and department scheduling templates to support efficient operations within St. Charles Heart and Lung.
- • Day-to-day duties include testing and implementing Epic Cadence and Prelude builds, serving as a subject matter expert for cardiovascular patient access functions, maintaining template accuracy, resolving access-related issues, and supporting scheduling and registration functions through collaboration with IT and data analysts.
- • The role operates within the Patient Services division of St. Charles Heart and Lung, which serves as a liaison between clinical and non-clinical staff to ensure comprehensive and compassionate healthcare delivery aligned with the organization’s vision of creating America’s healthiest community.
- • The specialist will develop expertise in healthcare operations, Epic systems, process improvement using Lean principles, and cross-functional collaboration, enabling professional growth in healthcare administration and operational excellence while supporting organizational goals of efficiency, quality, and patient satisfaction.
🎯 Requirements
- • High School Diploma or GED
- • Three (3) years of experience in a healthcare setting
- • Excellent communication and organizational skills
- • Ability to adapt quickly to frequent process changes and improvements
- • Strong critical thinking and analytical skills with ability to work under minimal supervision
- • Proficiency in basic and intermediate computer applications, including electronic medical records and MS Office
🏖️ Benefits
- • Opportunity to work remotely
- • 40-hour workweek with first shift schedule (8:00am–5:00pm)
- • Monday–Friday schedule with weekends off
- • Chance to contribute to organizational mission of better health, better care, better value
- • Professional development through exposure to Epic systems, process improvement, and cross-functional collaboration
- • Alignment with organizational values of accountability, caring, and teamwork
Skills & Technologies
About St. Charles Health System, Inc.
St. Charles Health System is a nonprofit, community-owned health system serving Central and Eastern Oregon through four hospitals—St. Charles Bend, Redmond, Madras, and Prineville—and dozens of clinics. It provides comprehensive acute, specialty, and primary care, including cancer, heart, trauma, and behavioral health services, while training medical residents and conducting clinical research. Governed by a volunteer board of community members, the system reinvests earnings into technology, facilities, and programs that improve regional health outcomes, regardless of patients' ability to pay.
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