Job Overview
Location
Remote, USA
Job Type
Full-time
Category
Operations
Date Posted
April 16, 2026
Full Job Description
đź“‹ Description
- • The Operations Associate II role at R1 RCM Inc. supports the company’s mission to transform the patient experience and financial performance of healthcare providers through technology-driven revenue cycle solutions. This position plays a critical role in ensuring accurate and timely processing of patient documentation and insurance-related materials, directly contributing to operational efficiency and compliance.
- • Day to day, the associate will process itemized documentation from payors per patient request, track and adapt to changes in client processes, manage and prioritize a backlog of urgent requests, and utilize EPIC systems to maintain accurate records. The role requires applying knowledge of EOBs, CPT & ICD-9/10 codes, HCFAs, UB04s, HCPCS, DRGs, and authorizations/referrals while adhering to HIPAA regulations.
- • R1 RCM Inc. is a leading provider of revenue cycle management services, combining a global workforce of experts with advanced technology including analytics, AI, and intelligent automation to serve hospitals, health systems, and medical groups. The company emphasizes innovation, collaboration, and continuous improvement in delivering solutions that enhance both financial outcomes and patient care.
- • In this role, the associate will develop deeper expertise in healthcare revenue cycle operations, gain hands-on experience with EPIC and medical coding systems, strengthen compliance knowledge around HIPAA, and build skills in process adaptation and prioritization—positioning them for growth within R1’s expanding operations and technology-enabled services.
🎯 Requirements
- • High School diploma or equivalent
- • 1-2 years of relevant experience in healthcare operations, medical billing, or revenue cycle
- • Working knowledge of EOBs, CPT & ICD-9/10 codes, HCFAs, UB04s, HCPCS, DRGs, and authorizations/referrals
- • Experience working in EPIC electronic health record system
- • Strong understanding of HIPAA compliance requirements
🏖️ Benefits
- • Competitive hourly pay range of $16.75 - $25.04, based on skills, experience, and location
- • Access to a comprehensive benefits package including health, dental, and vision plans
- • Opportunity to work remotely within the USA, supporting work-life balance
- • Career growth and development through exposure to advanced healthcare technology and cross-functional collaboration
- • Commitment to equal employment opportunity and a harassment-free, inclusive workplace
Skills & Technologies
About R1 RCM Inc.
R1 RCM Inc. provides technology-driven revenue cycle management services to hospitals, health systems, and physician groups across the United States. The company offers end-to-end solutions spanning patient registration, coding, billing, claims processing, denial management, and collections, supported by analytics, automation, and outsourced staffing. Its cloud-based platform integrates with electronic health records to improve cash flow, reduce administrative costs, and ensure compliance with evolving healthcare regulations, serving a diverse client base that includes large health systems and academic medical centers.
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