Outreach Campaign Operations Manager

Vendelux Inc.

Job Overview

Location

New York

Job Type

Full-time

Full Job Description

📋 Description

• As an Outreach Campaign Operations Manager at Vendelux, you will own the end-to-end performance of AI-powered outreach campaigns for a portfolio of customers, directly impacting their ability to generate pipeline and maximize event ROI through data-driven, high-volume outbound execution.
• You will manage multiple live campaigns simultaneously, handling onboarding, execution, optimization, and reporting while ensuring nothing falls through the cracks, diagnosing performance issues, refining email copy, tracking replies, driving follow-up, and booking meetings on behalf of customers.
• You will join a fast-paced, high-growth Series A SaaS company founded in 2021 and backed by FirstMark, with a team drawn from elite organizations like Bain, ZoomInfo, Airbnb, and Shutterstock, operating at the intersection of customer success, outbound sales, and AI operations.
• You will develop deep expertise in B2B outreach analytics, AI-assisted campaign optimization, and scalable process design, while influencing product roadmap through field insights and building repeatable systems that elevate campaign quality and customer outcomes.

🎯 Requirements

• 3–5 years of experience in outbound sales, B2B marketing, customer success, or high-volume client-facing operations.
• Proven ability to manage a large number of concurrent accounts or workstreams with strong organizational systems and follow-through.
• Strong instincts for B2B email copy — able to distinguish high-performing from low-performing messaging and explain why.
• Analytical skills to diagnose campaign performance using metrics (reply rates, list quality, deliverability) and convert insights into clear, actionable next steps.
• High ownership mindset — takes responsibility for outcomes, follows through without being chased, and treats customer results as personal responsibility.
• Naturally adaptable and fast self-learner — quickly masters new tools and solves problems independently.

🏖️ Benefits

• Opportunity to work with cutting-edge AI-powered event marketing platform used by high-growth companies to turn events into scalable growth channels.
• Direct impact on customer pipeline and ROI through ownership of end-to-end outreach campaign performance.
• Collaborative, high-talent team environment with colleagues from top-tier companies including Bain, ZoomInfo, Airbnb, and Shutterstock.
• Exposure to product and engineering processes — ability to influence roadmap based on field insights and customer feedback.
• Professional growth in AI operations, outbound optimization, and scalable process design within a fast-moving Series A startup.
• Equal opportunity workplace committed to diversity, inclusion, and equitable treatment across all protected characteristics.

Skills & Technologies

Onsite

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Vendelux Inc.

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About Vendelux Inc.

Vendelux Inc. provides an AI-powered platform that helps event marketers identify high-value trade shows, conferences and exhibitions by analyzing attendee and exhibitor data. The software forecasts ROI, maps target accounts to events, tracks competitor presence and recommends optimal sponsorships. Users search a proprietary database of global events, filter by audience demographics and budget, and receive strategic guidance to maximize lead generation and brand visibility. Founded in 2021 and headquartered in New York City, the company serves B2B marketing teams seeking data-driven event strategies.

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