Partner Account Manager - Albany, New York

Human Interest Inc.

Job Overview

Location

New York, USA

Job Type

Full-time

Full Job Description

📋 Description

• Join Human Interest, a high-growth fintech company on a mission to democratize retirement savings for all working Americans. We are fundamentally changing the retirement industry by making it affordable and accessible for small and medium-sized businesses (SMBs) to offer their employees a path to financial independence.
• As a Partner Account Manager based in Albany, New York, you will play a pivotal role in expanding our reach and impact through strategic partnerships. This is a unique opportunity to drive exponential growth by cultivating and developing key relationships within our partner ecosystem.
• Your primary responsibility will be to engage, build, and nurture referral relationships with a diverse range of partners, including tech companies, human capital management (HCM) providers, benefit brokers, CPAs, and financial advisors who serve the SMB market.
• You will be instrumental in creating and expanding strategic referral networks, focusing on generating high-quality leads and identifying new partnership opportunities that align with Human Interest's growth objectives.
• This role demands a proactive and forward-thinking individual who can anticipate challenges and develop innovative solutions. You will be empowered to exercise your own discretion and judgment to navigate complex situations and ensure partner success.
• A key aspect of your daily work will involve collaborating closely with cross-functional teams, including Sales, Product, Marketing, Legal, and Finance, to proactively identify and resolve any emerging issues that may impact partner relationships or operational efficiency.
• You will partner with the Partner Marketing team to conceptualize and execute creative initiatives designed to drive partner sales and engagement. This could include organizing educational events, developing targeted email campaigns, hosting webinars, and other co-marketing activities.
• A significant part of your role will be to work collaboratively with partners to define clear business goals and performance metrics. This includes tracking the depth of the sales pipeline and revenue generation to ensure the development and execution of effective go-to-market strategies and robust demand-generation activities.
• You will be responsible for managing and nurturing existing partner relationships, ensuring they are maximizing their potential with Human Interest and consistently meeting or exceeding their business objectives.
• This position requires a deep understanding of the SMB market and the various channels through which these businesses access financial and HR solutions.
• You will act as a trusted advisor to your partners, providing them with the resources, support, and insights they need to successfully integrate Human Interest into their offerings and drive mutual growth.
• Success in this role means not only achieving individual targets but also contributing significantly to the overall success and scalability of Human Interest's Partnership Program.
• You will be expected to stay abreast of industry trends, competitive landscapes, and evolving customer needs within the retirement and benefits space to identify new opportunities and refine partnership strategies.
• The ability to manage multiple priorities, projects, and relationships simultaneously in a dynamic, fast-paced environment is crucial.
• You will contribute to a culture of continuous improvement, sharing best practices and insights gained from partner interactions to help refine our partner program and overall business strategy.
• This role offers a compelling opportunity to make a tangible impact on the financial security of countless individuals by expanding access to retirement benefits through strategic alliances.
• You will be a key player in Human Interest's mission to close the retirement savings gap, helping to architect and scale solutions that bring financial security to employees nationwide.
• We are looking for someone who is not just a relationship manager, but a strategic partner who can think creatively, act decisively, and drive measurable results.
• Your ability to build trust, communicate effectively, and advocate for your partners will be essential to your success.
• This role is ideal for a motivated, self-starter who thrives in an environment where they can take ownership, drive initiatives, and see the direct impact of their work.
• You will be an integral part of a dedicated, mission-driven team committed to innovation and excellence in the fintech and retirement space.

🎯 Requirements

• 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPAs, and financial advisors in the SMB space, including territory sales and business development.
• Proven track record of success in a quota-driven sales environment.
• Ability to be in the field 3 days/week.
• Must be located in either Albany, New York, Vermont, or New Hampshire.

🏖️ Benefits

• A great 401(k) plan with a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees.
• Top-of-the-line health plans, as well as dental and vision insurance.
• Competitive time off and parental leave.
• Unlimited access to digital tools, financial professionals, and a knowledge center for financial wellness.
• Enhanced mental health support for employees and dependents through Lyra.
• Fertility healthcare and family forming benefits through Carrot.
• Student loan resource to help plan, borrow, and repay student debt through Candidly.
• Monthly work-from-home stipend and quarterly lifestyle stipend.
• Engaging team-building experiences, including virtual social events and team offsites.

Skills & Technologies

React

Remote

$130k-140k

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Human Interest Inc.

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About Human Interest Inc.

Human Interest provides 401(k) and retirement plan administration for small and medium-sized businesses in the United States. The cloud-based platform automates plan setup, compliance, payroll integration, and employee onboarding while offering low-cost index funds and transparent pricing. Employers can launch a plan in minutes, and employees access an intuitive dashboard to adjust contributions, model retirement outcomes, and roll over previous accounts. The company partners with payroll providers and financial advisors to streamline fiduciary responsibilities, nondiscrimination testing, and IRS filings, aiming to expand retirement savings access beyond large enterprises.

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