Patient Engagement Associate

Atlasonc Inc.

Job Overview

Location

United States, Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Patient Engagement Associate at Atlas Oncology Partners, you will be the first point of contact for many patients, guiding them through enrollment and supporting their care journey with empathy and professionalism.
• You will conduct telephonic outreach to patients, families, and caregivers to explain Atlas services, address concerns, and support enrollment into the program, while meeting or exceeding monthly engagement targets.
• You will collaborate with the local outreach team, leverage reports and dashboards to prioritize outreach, and provide inbound call support for clinic operations, including routing calls and assisting with administrative tasks like referral routing and medical record management.
• You will join a mission-driven, tight-knit team committed to whole-person cancer care, where your communication skills, organizational abilities, and passion for patient advocacy will directly impact patient outcomes and provider success in a value-based care model.

🎯 Requirements

• High school diploma or equivalent required
• Minimum of one year of healthcare experience in care coordination, community health, patient engagement, customer service, or sales
• Proven success in a centralized contact center environment with high volume of outbound communication preferred
• Strong aptitude for documentation; prior experience with a CRM platform is a plus
• Bilingual Spanish strongly preferred
• Strong trust-building and communication skills; ability to effectively communicate Atlas services and address patient or caregiver concerns

🏖️ Benefits

• Health, Dental, Vision insurance
• Competitive pay
• Paid vacation, holidays, and sick leave
• Opportunity to collaborate with like-minded healthcare professionals committed to value-based cancer care
• Equal opportunity employer committed to inclusion and diversity with reasonable accommodations for applicants with disabilities

Skills & Technologies

Junior

Remote

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Atlasonc Inc.

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About Atlasonc Inc.

Atlasonc is a clinical-stage biopharmaceutical company focused on developing novel therapies for patients with serious and life-threatening diseases. The company's lead product candidate, ATLS-101, is an investigational gene therapy designed to treat a rare genetic disorder. Atlasonc leverages its proprietary gene editing technology to create precise and effective treatments. Their pipeline also includes other gene therapy programs targeting various genetic conditions. The company is committed to advancing scientific innovation and addressing unmet medical needs in the rare disease space, aiming to bring transformative treatments to patients who currently have limited or no therapeutic options. Atlasonc is dedicated to rigorous research and development to achieve its mission.

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