Patient Qualification Specialist

📋 Description

• • The Patient Qualification Specialist at Owens & Minor, Inc. (via Accendra Health) plays a critical role in ensuring patients receive timely access to essential healthcare products and services by verifying eligibility and documentation, directly impacting patient outcomes and satisfaction.
• • Day to day, the specialist reviews new patient orders and referral documentation from hundreds of local branch offices, secures required health plan authorizations, identifies trends in patient complaints, and partners cross-functionally to improve processes and patient experience.
• • Accendra Health, operating through Apria and Byram Healthcare brands, delivers care beyond traditional hospital settings nationwide, focusing on personalized, long-term patient support and empowering field teams with actionable feedback.
• • In this role, the individual will develop expertise in healthcare insurance requirements, build strong relationships across teams, enhance communication and problem-solving skills, and contribute to a positive, patient-centric culture while gaining experience in healthcare operations and employee engagement initiatives.