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Payroll Analyst II

Job Overview

Location

Mexico City, Mexico

Job Type

Full-time

Category

HR & Recruiting

Date Posted

April 21, 2026

Full Job Description

📋 Description

  • The Payroll Analyst II role at Twilio supports accurate and timely multi-state US biweekly payroll processing using Workday, ensuring compliance with federal, state, and local payroll laws while delivering an excellent employee experience.
  • Day-to-day responsibilities include processing payroll, serving as backup for Americas payroll, monitoring inactive employee reports for off-cycle payments, collaborating on biweekly audits, maintaining payroll SOPs, assisting with W-2 preparation, and responding to ServiceNow queries within SLAs.
  • Twilio is a remote-first, globally inclusive company shaping the future of communications, empowering developers and businesses worldwide with innovative solutions while fostering a culture of connection, AI-enhanced hiring, and employee-driven impact through volunteering and donation support.
  • In this role, you will deepen your expertise in US payroll compliance, Workday systems, and cross-functional collaboration, while developing strong analytical, communication, and process improvement skills in a fast-paced, mission-driven environment.

Skills & Technologies

C++
Remote

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About Twilio Inc.

Twilio Inc. provides cloud-based communications platforms that enable developers to integrate voice, messaging, video, email, and authentication into applications via APIs. Founded in 2008, the company offers programmable services for SMS, voice calls, WhatsApp, email, and IoT connectivity, serving enterprises, startups, and communication service providers globally. Twilio operates a pay-as-you-go model, allowing customers to scale usage without managing underlying telecom infrastructure. The company is headquartered in San Francisco, California, and trades on the New York Stock Exchange under the symbol TWLO.

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