People Generalist - Contractor (Remote)

📋 Description

• • Reviews, tracks, and documents compliance with mandatory and non-mandatory training (e.g., anti-harassment, regulatory) using HRIS platforms like Workday, leveraging AI-assisted reporting to flag completion gaps and generate compliance summaries.
• • Performs routine HR program support across compensation, benefits, leave, disciplinary matters, and performance management using Microsoft Copilot to draft documentation, meeting notes, and corrective action write-ups.
• • Maintains compliance with federal, state, and local employment law by using AI-assisted policy review tools and subscribing to regulatory update feeds, applying judgment to translate regulatory changes into updated internal practices.
• • Stays current on HR trends, technology, and employment law—including emerging AI tools for talent management, predictive analytics, and employee engagement—and brings relevant insights back to the team.
• • Develops and updates HR processes and procedures in partnership with HR leaders, using Copilot in Word to draft, version, and standardize documentation efficiently.
• • Participates in employee engagement initiatives, supporting analysis of survey data to surface insights that inform key results and objectives.
• • Exercises professional judgment on day-to-day employee relations matters—including corrective actions, PIPs, and exit interviews—using AI drafting tools to ensure consistent, legally sound written communications.
• • Supports Business Partners with complex employee relations issues by preparing documentation and synthesizing case history using AI-assisted search and summarization within the HRIS.
• • Facilitates HR meetings and trainings, using Copilot in Teams for real-time notes, action item capture, and follow-up generation.
• • Contributes to corporate HR initiatives and project work, applying AI tools to accelerate research, data analysis, and deliverable creation across cross-functional projects.
• • Must have a minimum of 3–5 years’ experience as an HR Generalist/Specialist with increasing responsibility.
• • Prior experience in a large contact center is highly preferred.
• • Strong knowledge of HR practices and regulatory compliance including EEOC, ADA, FMLA, Workers’ Compensation, and Unemployment.
• • Must be able to handle high pressure and multiple priorities with professionalism and poise.
• • Possess highly effective oral and written communication skills as well as excellent interpersonal skills.
• • Proficiency in Excel and openness to leveraging AI tools to improve workflow.
• • Experience using AI tools to improve accuracy, efficiency, or process automation in payroll or adjacent workflows.
• • Comfort experimenting with automation, prompts, and system capabilities to reduce manual work.