People Operations Associate

Jerry Technologies Inc.

Job Overview

Location

Palo Alto, CA

Job Type

Full-time

Full Job Description

📋 Description

• Embark on a transformative career in People Operations at Jerry Technologies Inc., a company at the forefront of simplifying car and home ownership for millions of Americans. As a People Operations Associate, you will be an integral part of our dynamic and rapidly expanding team, playing a pivotal role in shaping and nurturing our most valuable asset: our people. This is a unique opportunity to gain hands-on experience across the entire employee lifecycle, directly influencing how we support and empower our growing workforce. If you are a driven, detail-oriented individual with a passion for people and a desire to grow your career in a fast-paced, mission-driven environment, we invite you to join us.
• At Jerry, we are tackling a monumental $5 trillion+ problem by building the first super app designed to help everyday Americans gain control over their car and home ownership. Our innovative platform streamlines insurance, financing, repairs, and more, fundamentally reimagining the experience of managing these significant assets. With over 5 million customers, $240 million in funding, and an impressive 60X revenue growth over six years, we are on an accelerated trajectory to become a $10 billion consumer company by 2030. Your contributions as a People Operations Associate will be instrumental in fueling this growth and ensuring our internal operations scale effectively to support our ambitious goals.
• Your primary responsibility will be to champion and support the end-to-end employee journey. This includes ensuring a seamless and welcoming onboarding experience for all new hires, meticulously managing employee transitions, and providing ongoing support throughout their tenure at Jerry. You will be a key point of contact for employees, addressing inquiries and facilitating processes that contribute to a positive and productive work environment.
• As a remote-first company, fostering a strong sense of connection and culture is paramount. You will serve as a vital culture ambassador, taking the lead in planning, organizing, and executing a variety of company-wide and team-specific events. This includes coordinating offsites, in-person gatherings, and virtual events designed to strengthen bonds, celebrate achievements, and reinforce our unique company culture. Your creativity and organizational skills will be essential in making these initiatives impactful and memorable.
• Effective internal communication is crucial for our distributed team. You will play a significant role in our internal communications efforts, ensuring that information flows smoothly and efficiently across the organization. This involves drafting, editing, and distributing essential internal communications, such as company-wide newsletters, periodic updates on company progress, and important policy announcements. Your ability to craft clear, concise, and engaging messages will be key to keeping everyone informed and aligned.
• Maintaining the accuracy and integrity of our HR data and systems is a core function of this role. You will be responsible for ensuring data accuracy within our HRIS and other record-keeping systems. This includes managing critical administrative tasks such as I-9 verification, assisting with benefits administration, and processing employment verification letters. Your meticulous attention to detail will safeguard sensitive employee information and ensure compliance with all relevant regulations.
• A key aspect of this role involves process optimization and leveraging technology to enhance efficiency. You will proactively identify opportunities to streamline People Operations workflows, seeking innovative solutions to automate backend processes. This may involve exploring and implementing AI-powered tools and other technological advancements to improve the speed and accuracy of our operations, freeing up valuable time for more strategic initiatives.
• You will also contribute to the development and refinement of People Operations policies and procedures, ensuring they align with our company values and support our growth. This includes assisting with HR compliance matters and staying abreast of evolving labor laws and best practices. Your proactive approach to problem-solving and process improvement will be highly valued.
• This role offers an exceptional opportunity to learn and grow within the People Operations field. You will gain exposure to a wide range of HR functions, from recruitment support and employee relations to compensation and benefits. We are committed to providing mentorship and development opportunities to help you build a successful career in HR.
• Ultimately, your work will directly contribute to empowering our teams and accelerating Jerry's mission to reduce financial stress for millions of Americans. By ensuring our people operations are efficient, supportive, and aligned with our strategic goals, you will be a critical enabler of our continued success and our journey to becoming a leading consumer technology company.

🎯 Requirements

• Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, Sociology, or a related field, demonstrating a foundational understanding of relevant principles.
• Prior experience or a strong, demonstrated interest in HR or People Operations, preferably within a fast-paced startup or high-growth environment, indicating an understanding of dynamic work settings.
• Exceptional written and verbal communication skills, with the ability to articulate information clearly and professionally to diverse audiences.
• Meticulous attention to detail and strong organizational skills, essential for managing multiple tasks, projects, and sensitive employee data accurately.
• Resourcefulness, proactivity, and a demonstrated ability to take initiative and drive tasks to completion with a high degree of autonomy.

🏖️ Benefits

• Comprehensive health, dental, and vision coverage to support your well-being.
• Generous paid time off (PTO) to ensure a healthy work-life balance.
• Paid parental leave to support new parents during a significant life event.
• 401(K) plan with employer matching to help you save for retirement.
• Opportunities for equity grants, allowing you to share in the company's success.
• Wellness benefits designed to promote overall health and employee well-being.

Skills & Technologies

Junior

Remote

Degree Required

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Jerry Technologies Inc.

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About Jerry Technologies Inc.

Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.

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