Tribe Artificial Intelligence, Inc. logo

People Operations Lead

Job Overview

Location

United States

Job Type

Full-time

Category

Human Resources

Date Posted

May 21, 2026

Full Job Description

📋 Description

  • Own end-to-end design and execution of performance management systems, including mid-year and annual review cycles that are rigorous yet lightweight, ensuring they drive meaningful development without creating administrative burden.
  • Build and lead calibration processes to ensure fairness, consistency, and transparency in performance assessments across all teams and departments.
  • Design and manage the promotion and compensation review process, including bonus frameworks, eligibility criteria, and leveling definitions aligned with company growth stages.
  • Partner with managers to define clear, observable behaviors for each performance level, creating clarity on what "good" looks like at every stage of career progression.
  • Lead direct 1:1 coaching sessions with managers to improve their ability to give constructive feedback, navigate difficult conversations, and develop their direct reports effectively.
  • Develop and facilitate manager training programs and toolkits that equip leaders with practical skills for coaching, feedback, and performance dialogue — not just theory.
  • Establish a continuous feedback culture that extends beyond formal reviews, embedding regular coaching into the rhythm of daily work through tools, templates, and behavioral norms.
  • Identify high-potential employees and collaborate with leadership to design individualized development plans that align with both personal growth and organizational needs.
  • Maintain, optimize, and scale core HRIS systems and people operations workflows to support a growing team of 150–500 employees, ensuring accuracy, compliance, and usability.
  • Analyze people data — including retention, engagement, performance trends, and manager effectiveness — to surface actionable insights and inform strategic leadership decisions.
  • Serve as the primary point of contact for sensitive employee relations issues and performance escalations, applying sound judgment and discretion while upholding company standards.
  • Use AI tools fluently and intentionally to accelerate core HR workflows — from drafting performance frameworks and analyzing feedback sentiment to automating data reporting and researching best practices.
  • Design systems that are simple, durable, and understandable — avoiding bureaucratic overhead by ensuring managers can explain promotion criteria and review processes to their teams without training.
  • Operate as a trusted strategic partner to leadership, providing data-informed recommendations on people decisions while knowing when to escalate, adapt, or hold firm on principles.
  • Continuously measure the impact of people programs using meaningful metrics, not vanity indicators, ensuring initiatives drive real behavioral change and business outcomes.
  • Actively contribute to building a culture where growth is expected, feedback is normalized, and performance is recognized through fair, transparent, and timely processes.
  • Stay ahead of evolving enterprise HR practices in high-growth AI-driven companies, integrating insights from leading AI labs and peers to refine Tribe’s people operations model.

🎯 Requirements

  • 7–10 years of People Operations or HR experience with a strong focus on performance management and organizational development
  • Proven experience designing and running performance review, promotion, and compensation processes in a 150–500 person high-growth company
  • Demonstrated track record of coaching managers to improve feedback delivery and coaching effectiveness
  • Fluent, active use of AI tools as a core part of daily work — not as a novelty but to enhance efficiency and impact
  • High judgment and discretion when handling sensitive employee data and performance escalations
  • Comfort with pulling, interpreting, and using HRIS and people analytics data to drive decisions

🏖️ Benefits

  • Work at the center of one of the most consequential moments in technology — shaping internal infrastructure for a category-defining AI company
  • Direct partnership with leadership, with visibility and influence over how the organization grows and evolves
  • Operate alongside world-class engineers, strategists, and practitioners who hold themselves to an unusually high standard
  • High-growth environment where ownership is real and the work is never routine

Skills & Technologies

Senior
Onsite

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About Tribe Artificial Intelligence, Inc.

Tribe AI is a company focused on developing and deploying artificial intelligence solutions. They specialize in creating AI-powered platforms designed to enhance customer engagement and streamline business operations. Their technology aims to understand and predict customer behavior, enabling businesses to personalize interactions and improve service delivery. Tribe AI's solutions cater to various industries, offering tools for data analysis, automation, and intelligent decision-making. By leveraging advanced machine learning algorithms, they help organizations unlock the potential of their data, foster stronger customer relationships, and drive growth through more effective and data-driven strategies. The company is committed to making AI accessible and impactful for businesses of all sizes.

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