People Operations Manager

Tilth

Job Overview

Location

Remote - US

Job Type

Full-time

Full Job Description

📋 Description

• Build AI-Enabled People Ops Infrastructure & Enablement (25%): Identify, evaluate, and help implement AI data connectors and automations that streamline People Operations workflows — from leave requests to ticket triage and reporting — reducing manual work and improving data reliability across People systems. Develop and deliver manager and employee self-service guides and resources.
• Champion HRIS Data Hygiene & Enable People Metrics (20%): Own the accuracy, structure, and integrity of employee data across our HRIS. Establish data governance standards, run recurring audits, and partner with People Ops, IT, Finance, and vendors to close data gaps before they become compliance, payroll, reporting, or headcount-planning risks. Partner with People leadership to turn HRIS data into actionable metrics that inform retention, engagement, and workforce planning decisions.
• Manage Immigration & Global Mobility (20%): Support employee international travel and visa preparation for the US and abroad, and track work authorization across the countries we operate in. Manage global mobility — relocations, cross-border moves, and related logistics — ensuring legal and work-authorization requirements are met. Partner with Legal and outside immigration counsel to keep documentation current and flag renewals, expirations, or compliance risks early.
• Support Low Performance Management & Employee Relations (20%): Partner with managers to build clear, fair, well-documented performance plans, coach them through difficult conversations, and see cases through to resolution. Support employee relations issues and workplace investigations as needed.
• Support People Team Policy (15%): Develop, maintain, and interpret company-wide policies and handbooks, ensuring fair and consistent application across a distributed, global team. Serve as a first point of contact for employee questions, resolving routine inquiries and escalating more complex issues as needed.
• You approach issues with empathy and rigor — you know how to hold people accountable while treating them with fairness and respect.
• You know when to raise a flag — when something doesn't feel right or could pose a risk to the company or an employee, you escalate it promptly to your manager, Legal, or the Head of People rather than sitting on it.
• You treat data as a product, not a chore — clean, trustworthy HRIS data matters to you, and you're proactive about catching issues before they become problems.
• You're curious about AI tools — you've evaluated or implemented AI-powered workflows or data connectors and know how to separate genuine efficiency gains from hype.
• You build trust across the org — managers and employees see you as a fair, steady presence in high-stakes moments.

🎯 Requirements

• 6+ years in People Operations, HR Business Partner, or Employee Relations roles
• Hands-on experience with an HRIS (Rippling, Workday, HiBob, or similar), including data audits, governance, and system administration
• Experience evaluating or implementing AI tools, automations, or data connectors within an HR/People tech stack
• Solid working knowledge of U.S. employment law; global/multinational exposure a plus
• Excellent critical thinking, judgment, discretion, and communication skills, especially in sensitive and confidential conversations

🏖️ Benefits

• Virtual-first teamwork: The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement.
• Competitive pay: We're big on potential, and it's reflected in our competitive compensation packages and generous equity.
• Complete support: Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards.
• Visibility is yours: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly.
• Paid global onsites: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures.
• Impact is recognized: Growth opportunities follow your contributions, not rigid promotion timelines.

Skills & Technologies

Remote

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About Tilth

Tilth provides a unified platform that automates bookkeeping, payroll, bill pay, and tax preparation for modern ecommerce and DTC brands. It ingests data from Shopify, Amazon, Stripe, and banks, then produces GAAP-compliant financial statements, cash-flow forecasts, and investor-ready reports in days instead of months. The company combines software with a dedicated finance team to handle daily bookkeeping, monthly closes, and sales-tax filings, eliminating spreadsheets and manual reconciliations. Designed for fast-scaling companies, Tilth delivers real-time dashboards, scenario planning, and CFO-level insights so founders can focus on growth rather than back-office tasks.

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