Job Overview
Location
San Francisco, California, USA
Job Type
Full-time
Category
Account Manager
Date Posted
February 25, 2026
Full Job Description
đź“‹ Description
- • Parafin Inc. is on a mission to empower small businesses by providing them with the essential financial tools they need to thrive. We recognize that traditional banking systems often fall short in supporting these vital economic engines. Our innovative approach involves building technology that seamlessly integrates financial services into the platforms where small businesses already operate and sell. By partnering with leading companies such as DoorDash, Amazon, Worldpay, and Mindbody, we deliver fast, flexible funding, sophisticated spend management solutions, and accessible savings tools directly to their small business users through a simple, intuitive integration. Parafin expertly handles the complexities of capital markets, underwriting, servicing, compliance, and customer support, allowing our partners to focus on their core business.
- • We are a dynamic and experienced team, comprised of individuals with backgrounds from industry giants like Stripe, Square, Plaid, Coinbase, Robinhood, and CERN. Our collective passion is dedicated to creating impactful tools that foster the success of small businesses. As a Series C company, Parafin has secured significant funding, raising over $194 million in equity and $340 million in debt facilities, and is backed by prominent venture capitalists including GIC, Notable Capital, Redpoint Ventures, Ribbit Capital, and Thrive Capital. We invite you to join us in shaping a future where every small business has equitable access to the financial resources necessary for growth and stability.
- • The Platform Growth Lead position is a critical role focused on launching and scaling our growing portfolio of platform partners. This is an established business account management position that will engage with a diverse range of B2B verticals. A key aspect of this role involves close collaboration with our product, engineering, and marketing teams to ensure successful outcomes for your assigned accounts. You will play a direct role in fostering the growth of the small businesses served by our platform partners and will be entrusted with managing some of Parafin's most strategically important accounts. If you are passionate about developing products that support small businesses and excel at cultivating mutually beneficial relationships for partners, merchants, and Parafin, we encourage you to apply.
- • In this role, you will be responsible for leading the entire post-sale lifecycle for strategic platform customers. This includes overseeing their onboarding process, driving ongoing engagement, ensuring retention, and spearheading growth initiatives. A primary focus will be on expanding business within existing accounts, which involves increasing loan origination volume and driving adoption of new products. You will proactively identify strategic opportunities to enhance marketing efforts, encourage new product integration and uptake, and unlock incremental user segments that contribute to our partners' growth.
- • You will meticulously monitor the overall health of your accounts, paying close attention to capital origination performance, product adoption rates, and overall customer satisfaction. This involves closely tracking key performance indicators (KPIs) for your accounts and performing initial diagnoses of any issues that might impede growth or negatively affect account health. You will act as a central point of contact, coordinating effectively with internal teams and external partners to ensure that growth trajectories remain on course.
- • A significant part of your role will involve supporting or leading quarterly business reviews (QBRs). In these sessions, you will present performance data, discuss strategic initiatives, and influence partners to prioritize and commit to key growth strategies, go-to-market plans, and new product development efforts. Your ability to build strong, data-driven narratives will be crucial in securing partner buy-in and driving strategic alignment.
- • Furthermore, you will serve as a vital conduit for customer feedback and insights. You will diligently gather and communicate this valuable information to our Product, Engineering, Support, and Platform Partnerships teams. This feedback loop is essential for empowering these departments and informing continuous improvements to the Parafin partner experience, ensuring we remain at the forefront of innovation and customer satisfaction.
🎯 Requirements
- • Minimum of 5 years of experience in a customer success, account management, or partnerships role, with a strong preference for experience within mid-market or enterprise segments.
- • Proven ability to manage multi-threaded relationships for technical products in a client-facing capacity, demonstrating a track record of building deep, influential relationships with partners up to the director level.
- • Demonstrated success in leading technical discussions and influencing both internal and external teams to take action based on clear business objectives and partner impact.
- • A consistent track record of achieving revenue-based targets and goals, coupled with a history of successfully driving account expansion and growth.
- • Exceptional verbal and written communication skills, with a confident and compelling presence when interacting with partners.
- • A relentless, data-driven approach to problem-solving, adept at navigating both data and interpersonal dynamics to uncover solutions.
- • A strong intrinsic motivation and drive to contribute to the growth and success of small businesses.
🏖️ Benefits
- • Competitive Salary Range: $180,000 - $250,000
- • Meaningful Equity Grant
- • Comprehensive Medical, Dental, and Vision Insurance
- • Flexible Work-From-Home Policy
- • Unlimited Paid Time Off (PTO)
- • Commuter Benefits Program
- • Complimentary Lunches
- • Generous Paid Parental Leave
- • 401(k) Retirement Savings Plan
- • Employee Assistance Program (EAP)
Skills & Technologies
Senior
Onsite
$180k-250k
About Parafin Inc.
Parafin is a financial technology company that provides embedded financial services for B2B software platforms. Their core offering is a platform that allows businesses to offer financial products, such as lending and payments, directly within their existing software. This enables software companies to create new revenue streams and enhance their customer value proposition by providing seamless financial solutions to their users. Parafin operates in the fintech and SaaS industries, focusing on simplifying access to capital and financial tools for businesses through technology.
