Job Overview
Location
Netherlands -Remote
Job Type
Full-time
Category
Sales
Date Posted
April 23, 2026
Full Job Description
📋 Description
- • Lead and manage a high-performing pre-sales organization focused on Agentic AI and AI-powered Customer Experience solutions across NICE’s portfolio in Western & Northern Europe.
- • Drive technical excellence in the sales process by leading discovery, solution design, demonstrations, and validation for complex enterprise AI opportunities.
- • Act as a trusted advisor to customers and internal stakeholders, translating business challenges into value-driven AI solutions and influencing product roadmap through market insights.
- • Coach and mentor pre-sales teams to operate at both strategic and technical depth, while building strong relationships with customers, partners, and C-level executives.
- • Shape how autonomous agents, copilots, and AI-driven CX workflows are positioned and delivered, ensuring consistent technical excellence across complex sales opportunities.
🎯 Requirements
- • Proven leadership experience in pre-sales, solution consulting, or technical sales within enterprise software or SaaS.
- • Strong hands-on experience with Conversational AI, Agent Assist, digital agents, or AI-driven CX platforms.
- • Deep understanding of AI concepts including intent recognition, dialog management, NLP/LLMs, automation workflows, and model performance KPIs.
- • Exceptional storytelling and presentation skills with executive credibility to translate AI capabilities into business outcomes.
- • Ability to operate effectively across C-level, technical architects, and operational leaders while managing multiple complex opportunities.
🏖️ Benefits
- • Opportunity to lead and shape one of the most advanced AI pre-sales teams in the industry at a global leader in AI-powered customer experience.
- • Influence how Agentic AI is adopted, trusted, and scaled across Europe while working with cutting-edge AI-driven customer journeys.
- • Work with a company whose software is used by 25,000+ global businesses, including 85 of the Fortune 100, managing over 120 million customer interactions daily.
- • Be part of an innovation powerhouse recognized as a market leader in AI, cloud, and digital with over 8,500 employees across 30+ countries.
- • Enjoy a remote work arrangement based in the Netherlands with flexibility to collaborate across Western & Northern Europe.
Skills & Technologies
About NICE Ltd.
NICE Ltd. is an Israeli-headquartered global enterprise software company that provides cloud platforms for customer engagement, workforce optimization, financial crime and compliance, and advanced analytics. Founded in 1986, it serves contact centers, financial institutions, and public safety organizations with solutions for recording, analytics, robotic process automation, and AI-driven insights. The company operates worldwide, with major offices in the United States, Europe, and Asia-Pacific, supporting clients in improving operational efficiency, customer experience, and regulatory compliance through data-driven decision-making.
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