Job Overview
Location
Remote USA
Job Type
Full-time
Category
Operations
Date Posted
May 5, 2026
Full Job Description
đź“‹ Description
- • The Post Closing Specialist at CrossCountry Mortgage plays a critical role in ensuring loans are cleared for purchase by resolving investor-identified conditions, directly impacting the company’s ability to fund and service mortgages nationwide.
- • Day-to-day responsibilities include obtaining daily suspense reports from investor sites, reviewing loan files to validate or resolve conditions, collaborating with internal and external teams to obtain missing documentation, uploading corrected files to investor portals, monitoring pipeline timelines, and preparing post-closing disclosures and refund checks per regulatory guidelines.
- • CrossCountry Mortgage is the nation’s top distributed retail mortgage lender with over 7,000 employees and 700+ branches, recognized for rapid growth and an award-winning culture built on entrepreneurial spirit, transparency, and departmental support.
- • In this role, you will develop deep expertise in mortgage investor guidelines, regulatory compliance, and loan documentation processes while contributing to timely loan funding and gaining experience in a high-volume, mission-critical mortgage operations environment.
🎯 Requirements
- • Bachelor’s degree and/or equivalent combination of education/experience
- • Minimum of 5 years’ experience in mortgage credit and/or post-closing activities
- • Extensive knowledge of regulatory and investor guidelines for various loan programs
- • Excellent attention to detail and decision-making skills
- • Excellent customer service and communication skills
- • Proficient in Microsoft Office Suite
🏖️ Benefits
- • Competitive compensation plan
- • Robust benefits package including medical, dental, and vision
- • 401K retirement plan
- • Company-provided short-term disability
- • Employee assistance program
- • Wellness program
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About CrossCountry Mortgage, LLC
CrossCountry Mortgage is a national retail mortgage lender headquartered in Brecksville, Ohio. Licensed in all 50 states, it originates and funds conventional, FHA, VA, USDA, jumbo and specialty loan products for purchase and refinance transactions through its network of retail branches, wholesale and correspondent channels. Founded in 2003, the company operates as a direct lender and employs loan officers, processors and underwriters to provide end-to-end mortgage services to consumers, real estate professionals and builders.
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