Job Overview
Location
Austin; Boston; Chicago; Dallas; Los Angeles; New York City; San Francisco; United States
Job Type
Full-time
Category
Operations
Date Posted
May 6, 2026
Full Job Description
đź“‹ Description
- • As a Principal Analyst in GTM Operations at MongoDB, you will serve as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale customer lifecycle processes globally.
- • Day to day, you will partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes; translate ambiguous business problems into operational and technical requirements; define and monitor KPIs; lead cross-functional programs from problem definition through execution; establish governance frameworks; proactively identify operational gaps; mentor junior team members; and bring forward new ideas and best practices to improve GTM operations.
- • MongoDB is a global leader in modern database technology, empowering customers and employees to innovate at the speed of the market with its unified, cloud-native platform MongoDB Atlas, available across AWS, Google Cloud, and Microsoft Azure, serving over 60,000 customers including 75% of the Fortune 100 and AI-native startups.
- • In this role, you will develop expertise in GTM strategy and operations, influence senior stakeholders across functions and regions, drive measurable business impact through process and system improvements, and grow as a leader in operational excellence within a high-impact, globally distributed organization.
🎯 Requirements
- • Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
- • 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
- • Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
- • Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
- • Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
- • Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
- • Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
- • Experience in a consumption/pay-as-you-go business model is a plus
- • Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
- • A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes
🏖️ Benefits
- • Equity and participation in the employee stock purchase program
- • Flexible paid time off
- • 20 weeks fully-paid gender-neutral parental leave
- • Fertility and adoption assistance
- • 401(k) plan
- • Mental health counseling
- • Access to transgender-inclusive health insurance coverage
- • Comprehensive health benefits offerings
Skills & Technologies
About MongoDB, Inc.
MongoDB, Inc. is a publicly traded software company headquartered in New York City that develops and commercializes the MongoDB document-oriented NoSQL database platform. Founded in 2007, it provides both a free, open-source Community edition and proprietary Enterprise and Atlas cloud offerings. The company generates revenue through subscriptions, support, and cloud services, serving enterprises needing scalable, flexible data storage and real-time analytics. MongoDB trades on NASDAQ under the ticker MDB.
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