Principal Product Manager

📋 Description

• • As a Principal Product Manager at Narvar Inc., you will lead Narvar Secure, the company’s rapidly growing shipping insurance solution for e-commerce retailers, driving end-to-end strategy to scale adoption, transform onboarding into a seamless self-serve experience, and optimize conversion flows that directly impact revenue for both Narvar and its merchants.
• • Day to day, you will drive merchant growth by leading product initiatives that accelerate retailer adoption and reduce onboarding friction; build self-serve experiences by redesigning onboarding into intuitive, low-touch workflows; boost attach rates by optimizing messaging, design, and funnel performance; lead technical integrations across e-commerce platforms (e.g., Shopify), support tools (e.g., Zendesk), ERPs, and Narvar’s internal product suite; and collaborate cross-functionally with engineering, design, go-to-market, and customer teams to deliver high-impact outcomes.
• • Narvar is a mission-driven company focused on simplifying post-purchase experiences for consumers, working with over 1,500 brands including Nike, Sonos, and GameStop, and serving over 125 million consumers worldwide across 38 countries and 55 languages through hubs in San Francisco, London, and Bangalore. The company values innovation, collaboration, and celebrating both professional and personal milestones.
• • In this role, you will learn to scale a high-growth fintech-adjacent product in e-commerce, deepen expertise in merchant onboarding and conversion optimization, master complex third-party integrations, and achieve measurable impact on revenue growth, merchant activation velocity, attach rates, and platform coverage—positioning you as a leader in post-purchase innovation.