Job Overview
Location
Remote - Remote
Job Type
Full-time
Category
Operations
Date Posted
April 16, 2026
Full Job Description
đź“‹ Description
- • As a Moderate Inside Property Adjuster at Allstate, you will provide exceptional service to policyholders by virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately, with a focus on water losses.
- • Day to day, you will interact with customers, contractors, and vendors via phone, email, text, and video chat using platforms like Xactimate and ClaimsX Video Collaboration, while managing documentation, negotiations, and claim resolutions in a fast-paced remote environment.
- • You will join Allstate’s Claims team, a company with over 90 years of innovation in protecting families, where you’ll embody the Claims Culture by leading with empathy, acting as a customer service expert, investigator, communicator, negotiator, problem solver, and recorder.
- • In this role, you will develop expertise in property claims handling, gain proficiency in industry-standard estimating tools, strengthen your negotiation and communication skills, and build a foundation for long-term career growth within a supportive, training-rich environment.
🎯 Requirements
- • 1+ years of previous customer service experience required
- • Proficiency in using Xactimate and other relevant software for virtual assessments is preferred
- • Ability to assess property damages and accurately determine claim coverage
- • Excellent negotiation and communication skills to interact with customers and stakeholders remotely
- • Ability to work independently and manage time efficiently in a virtual work environment
- • Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
- • Residency within the MST/CST/PST time zones required
🏖️ Benefits
- • Competitive pay ranging from $20.77 to $32.67 per hour based on experience and qualifications
- • Comprehensive benefits package from Day 1, including healthcare, 401K/pension, education reimbursement, and work-life balance programs
- • Flexibility in scheduling and a time off policy that supports work/life balance, with rotational Saturday duty and mandatory weekend shifts
- • Initial and ongoing training to build claims foundation and proficiency in systems and processes
- • Eligibility for a $1,000 Licensing Sign On Bonus if you hold applicable active licenses (e.g., Home Resident Property & Casualty, DHS Florida/Texas, or Appraiser License)
- • Opportunity to work remotely from your home office with support for continuous development and career advancement
Skills & Technologies
About The Allstate Corporation
The Allstate Corporation is a publicly traded insurance holding company headquartered in Northfield Township, Illinois. Through subsidiaries, it offers personal property, casualty, life, and health insurance, roadside assistance, and financial services across the United States and Canada. Founded in 1931 as part of Sears, Roebuck and Co., it became independent in 1993 and now serves approximately 16 million households. Allstate distributes products via exclusive agents, independent agencies, direct-to-consumer channels, and online platforms, underwriting risks through brands such as Allstate, Encompass, and Esurance, while also investing in technology-driven ventures like Arity and Allstate Identity Protection.
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