Job Overview
Location
Remote - US
Job Type
Full-time
Category
Operations
Date Posted
April 7, 2026
Full Job Description
đź“‹ Description
- • Conducts quality audits on medical billing, coding, receipting, and early out service functions performed by TruBridge employees or contracted staff, ensuring compliance and accuracy in revenue cycle operations.
- • Discusses audit findings with auditees and supervisors, summarizes results, and reports to management at prescribed intervals to drive continuous improvement.
- • Investigates, analyzes, negotiates, resolves, documents, and reports on consumer and commercial billing issues and complaints, identifying solutions and presenting resolution options to customers.
- • Authorizes billing settlements within established limits and adjusts customer accounts to resolve disputes fairly and efficiently.
- • Develops training materials and conducts presentations for audited staff to support skill development and compliance understanding.
- • Assists in creating training plans for clients, TruBridge employees, and sub-contracted personnel to enhance organizational knowledge and performance.
- • Works independently and collaboratively as a team member, applying strong organizational, multi-tasking, and time-management skills to manage multiple audit cycles and follow through on issues to resolution.
- • Uses intermediate Excel skills to track, analyze, and report audit data, supporting data-driven decision-making in revenue cycle management.
- • Communicates audit findings confidently and constructively in group settings, teaching billing compliance concepts to individuals or teams.
- • Contributes to TruBridge’s mission of improving healthcare financial operations by ensuring quality, compliance, and customer satisfaction in billing processes.
🎯 Requirements
- • 3 years of revenue cycle experience
- • Intermediate level of Excel experience
- • Excellent written and oral communication and interpersonal skills
- • Strong organizational, multi-tasking, and time-management skills
- • Detail-oriented with ability to follow through on issues to resolution
- • Able to work independently and as a team member
- • Comfortable speaking in group settings and presenting audit findings confidently and constructively
- • Able to teach billing compliance concepts to individuals or groups
- • Associates degree or higher, or equivalent years of experience in a related field (preferred)
🏖️ Benefits
- • Remote work flexibility within the United States
- • Opportunity to develop and deliver training materials and presentations
- • Involvement in creating training plans for employees, clients, and sub-contracted staff
- • Exposure to medical billing, coding, and revenue cycle operations
- • Experience in negotiating and resolving billing disputes with customers
- • Professional growth in quality assurance, compliance, and healthcare operations
- • Role contributes directly to improving organizational performance and customer satisfaction
- • Collaborative work environment with management and cross-functional teams
- • Skill development in audit reporting, data analysis using Excel, and interpersonal communication
- • Stability and growth potential within a healthcare business support organization
Skills & Technologies
About TruBridge
TruBridge is a healthcare solutions company that provides comprehensive revenue cycle management, electronic health record (EHR), and various technology and services designed to enhance the financial and operational health of healthcare organizations. Serving rural, critical access, and community hospitals, as well as ambulatory clinics and providers across the U.S., TruBridge empowers clients to simplify workflows, improve financial outcomes, and deliver better patient care. With over 45 years of healthcare experience and trusted by more than 1,500 clients, the company focuses on creating stronger communities by ensuring healthcare organizations remain independent and financially stable. They specialize in tailoring solutions to unique client needs, clearing the way for care.
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