Quality Management & Training Analyst

BMC Software, Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Maintain the integrity and quality of medical record data by ensuring conformity with all organizational requirements and goals
• Perform data collection, abstraction, entry, submission, and continuous quality improvement audits to support data accuracy and compliance
• Assist in planning, establishing, and monitoring criteria for data collection; audit and resolve complex documentation issues across clinical and administrative systems
• Manage outcome tracking and performance metrics, identifying gaps in data quality and developing actionable improvement plans
• Conduct routine competency audits of team members and provide direct feedback to their managers, supporting ongoing professional development
• Collaborate with department staff to determine data needs and design customized tools, reports, and dashboards to support decision-making
• Utilize analytical and statistical methods to acquire, aggregate, and disseminate accurate and reliable data reports
• Assist in the design and implementation of quality improvement (QI) projects aligned with Health Information Management (HIM) and Data Integrity objectives
• Prepare and submit monthly, quarterly, and final performance and audit reports to department leadership and stakeholders
• Analyze data trends to proactively detect and address anomalies, inconsistencies, or compliance risks before they escalate
• Define project scope, goals, and deliverables in collaboration with HIM/Data Integrity leadership to align with organizational priorities
• Serve as primary liaison between the HIM/Data Integrity team and internal stakeholders, ensuring consistent communication and alignment
• Identify, escalate, and resolve conflicts within the project team related to data processes, workflow, or responsibilities
• Develop and deliver progress reports, proposals, requirements documentation, and presentations tailored to departmental and executive audiences
• Determine frequency and content of status updates from project team members, analyze outcomes, and troubleshoot emerging issues
• Build and maintain productive business relationships with clinical staff, physicians, administration, and cross-functional teams to ensure data integrity initiatives are supported and adopted

🎯 Requirements

• Bachelor’s degree in business or healthcare-related field or equivalent work experience
• Minimum five years of recent healthcare data integrity experience, including at least one year in a training capacity
• Epic Certification, preferably in Epic Identity
• Extensive technical proficiency with hospital information systems and Microsoft Office Suite
• Proven ability to conduct data audits, perform statistical analysis, and generate accurate reports
• Strong interpersonal, interviewing, and persuasive skills to engage clinical and administrative staff

🏖️ Benefits

• Compensation range of $62,500 - $91,000 based on experience, certifications, and location
• Comprehensive benefits package including medical, dental, vision, and pharmacy coverage
• Discretionary annual bonuses and merit-based increases
• 403(b) savings plan with employer match
• Flexible Spending Accounts (FSA)
• Paid time off and career advancement opportunities
• Resources supporting employee and family well-being

Skills & Technologies

Remote

Degree Required

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BMC Software, Inc.

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About BMC Software, Inc.

BMC Software, Inc. develops and markets enterprise software for IT service management, automation, and optimization. Founded in 1980 and headquartered in Houston, Texas, the company provides solutions for mainframe, cloud, and DevOps environments, helping organizations manage digital operations, secure assets, and deliver services efficiently. Its portfolio includes Helix, Control-M, and MainView platforms. BMC serves Fortune 500 companies and government agencies across finance, healthcare, and telecommunications sectors, focusing on reducing IT costs, ensuring compliance, and accelerating innovation through automated workflows and data-driven insights.

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