Job Overview
Location
Remote
Job Type
Full-time
Category
Operations
Date Posted
June 30, 2026
Full Job Description
đź“‹ Description
- • The RCM Support Associate serves as a central coordination point between clients, payers, leadership, and operational teams to ensure accurate and timely completion of administrative and revenue cycle support functions, enabling leadership to focus on strategic initiatives.
- • Day-to-day responsibilities include managing payer portal access (setup, enrollment, troubleshooting, MFA), maintaining documentation and SOPs, coordinating client onboarding activities, tracking projects and workflows, triaging customer support requests, and ensuring HIPAA compliance.
- • The role operates within Prompt, Inc.’s Business Operations team, supporting organizational efficiency through administrative coordination, project tracking, and process improvement in a remote work environment focused on healthcare revenue cycle management.
- • The associate will develop expertise in healthcare payer systems, administrative workflows, compliance standards, and cross-functional coordination, gaining experience that supports career growth in healthcare operations, RCM, or business administration.
🎯 Requirements
- • High school diploma or equivalent
- • 2+ years of experience in healthcare administration, customer support, operations, project coordination, revenue cycle management, or related administrative roles
- • Proficiency with Microsoft Office, Google Workspace, and web-based business applications
🏖️ Benefits
- • Remote work flexibility
- • Opportunity to gain experience in healthcare revenue cycle management and payer portal systems
- • Commitment to diversity, equity, and inclusion as an equal opportunity employer
- • Support for professional development through exposure to SOPs, compliance, and process improvement initiatives
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Prompt, Inc.
Prompt is a healthcare technology company that provides cloud-based electronic health record and practice management software designed for physical, occupational, speech, and behavioral therapy clinics. Its unified platform integrates scheduling, documentation, billing, analytics, and patient engagement tools to streamline workflows, reduce administrative burden, and improve clinical and financial outcomes for therapy practices of all sizes.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Onhires Inc.
28 days ago
Assurant, Inc.
2 months ago
Assurant, Inc.
2 months ago
Onhires Inc.
28 days ago