Job Overview
Location
2 Locations
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 10, 2026
Full Job Description
đź“‹ Description
- • The Recruitment Operations Manager at Wilson Human Capital Group, Inc. serves as a client-facing, hands-on strategic partner to Recruiters, clients, and the internal CRM team, playing a critical role in driving recruitment success and enhancing year-over-year performance for client accounts in India and the Philippines.
- • Day to day, the role involves leading and mentoring a team of Recruiters, setting and adjusting daily/weekly/monthly/quarterly goals, managing performance improvement plans, handling employee issues and appraisals, ensuring data integrity through weekly metric audits, forecasting resourcing needs, allocating requisitions, and maintaining strong collaboration with CRM, senior leadership, clients, and external partners.
- • Wilson Human Capital Group, Inc. is a staffing and RPO firm focused on delivering tailored talent solutions; the Recruitment Operations Manager operates within a dynamic, fast-paced environment where agility, market expertise, and consultative partnership are essential to client and team success.
- • In this role, the individual will develop deep expertise in recruitment strategy, team leadership, performance analytics, and client relationship management, gaining the ability to influence business outcomes through data-driven decisions, process optimization, and talent acquisition excellence while building a high-performing, culture-driven recruitment team.
🎯 Requirements
- • Excellent communication and ability to clearly set expectations and objectives
- • Strong time management, organization, and attention to detail skills
- • Ability to develop and present recruiting strategy plans for delivery clients and execute across the team
- • Proven ability to lead through metrics and analyze data to drive team performance
- • Strong business knowledge across multiple industries with demonstrated insight in client relationships
- • Previous leadership or supervisory experience in RPO or Staffing industry preferred
🏖️ Benefits
- • Opportunity to work remotely with teams in India and the Philippines
- • Strategic partnership role with direct impact on client success and team performance
- • Exposure to end-to-end recruitment operations including goal setting, performance management, and client reporting
- • Chance to develop leadership and consulting skills in a fast-paced, dynamic staffing environment
- • Involvement in shaping team culture and driving continuous improvement in recruitment processes
Skills & Technologies
About Wilson Human Capital Group, Inc.
Wilson Human Capital Group is a global talent services firm providing recruitment process outsourcing, executive search, contingent workforce solutions, talent consulting and employer branding. Founded in 2002 and headquartered in Tampa, Florida, the company operates across the Americas, EMEA and APAC, supporting Fortune 500 and mid-market clients in industries including healthcare, technology, financial services and consumer goods. Its services cover the full talent lifecycle, from strategic workforce planning and sourcing to onboarding and analytics, delivered through a combination of proprietary technology, data-driven insights and specialized recruiters.
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