Job Overview
Location
Remote USA
Job Type
Full-time
Category
Operations
Date Posted
May 7, 2026
Full Job Description
đź“‹ Description
- • The Regional Underwriting Manager (Agency) supports the underwriting department by ensuring service level agreements are met and providing solutions to loan-level questions and escalations from underwriters.
- • Day-to-day responsibilities include coaching and mentoring underwriters, serving as the primary point of contact for guidance, reviewing loan files and reports, managing pipelines to maintain SLA compliance, conducting branch welcome calls, reviewing timecards and PTO, and assisting with special projects as directed.
- • CrossCountry Mortgage is the nation’s number one distributed retail mortgage lender with over 9,000 employees, 700+ branches, and operations across all 50 states, D.C., and Puerto Rico, recognized for its award-winning culture and repeated inclusion on the Inc. 5000 list.
- • The role offers opportunities to develop leadership and expertise in mortgage underwriting, compliance, and team management while contributing to process improvement and quality assurance across a national footprint.
🎯 Requirements
- • Bachelor’s Degree or equivalent combination of education and experience
- • DE, SAR, and LAPP certifications are required; USDA experience is a plus
- • 5+ years of mortgage underwriting experience (FHA, VA, Conventional) with agency guideline knowledge
- • 5+ years of underwriting supervisory experience
- • Encompass LOS experience
- • Knowledge of ATR/QM, compliance, and disclosure requirements
- • Excellent communication and organizational skills
- • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
🏖️ Benefits
- • Competitive compensation plan
- • Robust benefits package including medical, dental, and vision
- • 401K retirement plan
- • Company-provided short-term disability
- • Employee assistance program
- • Wellness program
Skills & Technologies
About CrossCountry Mortgage, LLC
CrossCountry Mortgage is a national retail mortgage lender headquartered in Brecksville, Ohio. Licensed in all 50 states, it originates and funds conventional, FHA, VA, USDA, jumbo and specialty loan products for purchase and refinance transactions through its network of retail branches, wholesale and correspondent channels. Founded in 2003, the company operates as a direct lender and employs loan officers, processors and underwriters to provide end-to-end mortgage services to consumers, real estate professionals and builders.
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