Regulatory Change Management Analyst (Remote)

First American Financial Corporation

Job Overview

Location

USA, South Carolina, Fort Mill

Job Type

Full-time

Full Job Description

📋 Description

• As a Regulatory Change Management Analyst at ServiceMac, you will play a critical role in ensuring the organization remains compliant with evolving federal and state mortgage servicing regulations, directly supporting business continuity and risk mitigation in a highly regulated industry.
• You will monitor, interpret, and translate complex regulatory changes into actionable business requirements, enabling operational teams to adapt processes, systems, and policies efficiently while maintaining alignment with GSE, investor, and agency standards.
• Day to day, you will track proposed and enacted regulations from federal agencies (CFPB, HUD, FHFA), state legislatures, and GSEs (Fannie Mae, Freddie Mac), assessing their applicability to ServiceMac’s servicing, corporate governance, and financial operations.
• You will prepare clear, concise regulatory summaries and requirement matrices that translate legal and technical language into plain-language guidance for compliance, operations, and technology teams.
• You will maintain the regulatory change management system of record by accurately entering new regulations with complete metadata including citations, effective dates, impacted functions, and risk categorizations.
• You will collaborate cross-functionally with Compliance, Legal, Operations, and Technology teams in meetings to discuss regulatory impacts, coordinate impact assessments, and track implementation milestones.
• You will support the Senior Regulatory Change Management Specialist by assisting in tracking action items, facilitating inter-departmental reviews, and ensuring timely execution of regulatory updates.
• As needed, you will draft, revise, and edit internal policies and procedures under Compliance leadership to reflect new regulatory requirements.
• You will serve as a trusted advisor to business leaders by proactively identifying material regulatory changes and providing timely insights to inform strategic decision-making.
• ServiceMac is a purpose-driven, people-first organization backed by First American Financial Corporation, a Fortune 100 Best Companies to Work For honoree for ten consecutive years, recognized for its commitment to diversity, equity, inclusion, and employee well-being.
• You will join a collaborative, innovative team dedicated to advancing mortgage servicing excellence through technology, compliance, and personalized service, operating within a culture that values integrity, accountability, and continuous improvement.
• In this role, you will develop deep expertise in mortgage servicing regulatory frameworks, strengthen your change management and stakeholder engagement skills, and gain visibility into enterprise-wide compliance operations.
• You will build critical competencies in regulatory analysis, documentation, and cross-functional coordination—skills that are highly transferable and valuable for advancement into senior compliance, risk management, or change leadership roles.

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience
• 2+ years of mortgage servicing experience
• Proven ability to read, interpret, and apply federal and state laws, regulations, and policy requirements
• Strong knowledge of mortgage servicing regulations, compliance standards, and operational practices
• Self-motivated, detail-oriented, and able to work independently with minimal supervision
• Skilled at managing multiple priorities and responding quickly to urgent regulatory changes
• Strong interpersonal, organizational, time-management, and collaborative skills for effective cross-functional teamwork

🏖️ Benefits

• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and paid sick leave
• Employee stock purchase plan (ESPP)
• Commitment to diversity, equity, and inclusion as part of a People First Culture recognized by Fortune 100 Best Companies to Work For

Skills & Technologies

Onsite

Degree Required

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First American Financial Corporation

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About First American Financial Corporation

First American Financial Corporation provides title insurance, settlement services, and risk solutions for real estate transactions in the United States and abroad. The company offers title insurance policies, escrow and closing services, tax monitoring, home warranty products, and data and analytics for lenders, servicers, investors, and government-sponsored enterprises. Its segments include title insurance and services, specialty insurance, and corporate operations. Founded in 1889 and headquartered in Santa Ana, California, First American supports residential and commercial property transactions through a network of agents and direct operations.

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